Great service from this Garage. Very personable staff great information and explanation every step of the way. As a single woman did not feel unsure of honest quote which happens frequently and in fact felt very secure throughout the repair. Will certainly use again and would definitely recommend them. Thank you VRS.
I was quoted 96 And was on way to give car but my car had other ideas... So now car is in scap heap heaven Theses lads where fully understandable and everyone knows cars are unpredictable when ya need them not to be. So my work didn't get done but the manner on which I was handled at was brilliant 100% will hopefully get another car back on road and theses guys will get my business Thanks guys for fully understanding not many garages would
excellent service , honest guys
Did an awesome job - highly recommended
Fast efficient service, already booked my next service. Thankyou
Fantastic garage, final bill was considerably less than originally quoted!
Very fast for the job done. They kept me updated and no hidden costs. Brilliant
The Staff were easy to work and communicate with, very helpful and polite throughout. I will definitely be using their services again.
Excellent communication from start to finish, price quoted was the price paid no hidden cost, job finished ahead of schedule. Would definitely use again and recommend to others.
Found this garage no problem, not far from where I live in North Shields. The lady I spoke to was very pleasant and explained everything that was done to my vehicle as well as supplying a written invoice and MOT. Would use tho garage again
Fast friendly service at a fair price only replaced parts that needed replacing.
Where other garages were asking to keep my car for 3 to 6 days, they did my job at an excellent standard in just a couple of hours. Can't fault the service - will definitely use them going forward.
Excellent service - will come back again.
Job done perfectly and within a very short time frame. Cheaper than every other quote even with VAT, great work would definitely return
Good price, Professional Reception and stuck to the quote given. Some sort of drop off service would be good but a bus stop is right outside so not really a problem. Car was cleaned inside and out on return which I wasn't expecting. Open til 6 which made fitting pickup around work easy. If more garages were like this one more people would trust them.
Honest, knowledgeable and trustworthy - did an excellent job on my car, would highly recommend. My only tiny little criticism is they could have put the mats back properly in the car
they didnt coplete the job exaust still leaks and i asked for headlamp to change they didnt but they charge me for it
I am very pleased with the service I received by Fenham Garage Services (especially Tariq and Rachel). They were very honest and upfront, and I ended up not needing as much done as I had initially thought, so they have saved me money too. Will be returning when I need more work carried out as they are very trust-worthy and kept me informed throughout the day on the progress made.
Quick response. Professional and would use them again
Excellent service will be using again
Excellent all round service for the price. Would certainly recommend and use in the future.
They quoted a price and apart from a faulty head light which had to be added,;that's the price I paid. Collected and dropped off my car - great price, great job, great garage.
They actually charged me less then the quote as the brake fluid did not need changed. The guys at the garage were great, definitely will use them again
Perfect service professional mechanics. Kept me up to date with service and mot. Would highly recommend them to family and friends and will be using them in the future. Even kept me car for extra couple of days with out charge.
Excellent customer service with Steve Martin (owner/manager). I've owned Audi A3's for many years now and used a flexible long-life service with Main Dealer, but find them very expensive these days. Britannia Auto Centre provided same service and uses Original Equipment parts/dealership recommended lubricants etc. and I was highly impressed with their efficiency and with a courtesy car provided too. Would not hesitate to use for future services/MOT's. K.Walton. 28.04.2016.
Bang on!! Price quoted was the price I paid. They inspected my front discs and pads and said they were fine, no need to replace. Hire car was spot on and a nice little touch giving it to me free of charge for being a first time customer although the £10 charge it would have been, is a good price. Would thoroughly recommend.
An excellent service ... great communications, everything explained simply, flexible and a superb courtesy car. Couldn't recommend them enough!
Steve got back to me with a quote extremely quickly and happily answered any queries I had regarding the price. for example the original quote was £160 which I thought was extremely cheap, I asked a question whether everything was included in the price but the discs were not. this meant the price increased slightly but it was still by the cheapest price by far at £225. I was most impressed when I was offered a brand new courtesy car while mine was having work done, which is a real bonus! all in all the job ended up costing £358 upon the discovery that a calliper needed replacing also, I was more than happy to pay the extra on top of the quote as I was told in good time that it was needed. I found the guys very helpful and easy to deal with and the discovery of an Easter egg and mug after picking my car up made it that bit sweeter..... nice touch!
Steve and the team at Britannia made an excellent job of my car service and MOT. Steve gave friendly and professional advice on my car and as a result it now drives like new. Cannot thank them enough. Great job at a great price. I will be back.