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Great service. Collected car and dropped off again two days later (they offered to do it in a day but I didn't need it back urgently). Car went in for body work due to a big dent and scratches, can back good as new. Final price same as quoted and included pick up and delivery and VAT. Highly recommend and will be using in future.
Patrick is an absolute class act. Many years at main dealer. Calm, has his own towing company, and gets it done with fantastic customer care.
Patrick and his team of auto-mechanics at Automotive Components Specialist Ltd provided at 5* quality service on my X5 BMW. Having accepted the offer to collect, repair my car and return it to my home, the standard of service I received was EXCELLENT! Patrick kept me informed each step of the way, the pre and post diagnostic check for faults were reported back to me without any jargon and Patrick was even able to work with my Warranty provider to cover replacement parts and labour costs without and problems. I really couldn't ask for a better level of service and this is a true testament to Patrick's quality standards and customer service.
Quick, no hassle, good communication, I would recommend
Very good service all round would have no problem recommending this garage
Fantastic service from thomsons after the shock of my car not starting yesterday They came to my home to pick up my car in just over an hour and returned it the following day due to my work commitments. Coil pack and plugs fitted at a reasonable price then today when Drew calls he informs me that this morning the found it also needed a temp sensor which I was very pleased to hear that they had fitted at no extra charge as I had already been quoted for the fix, not many people out there willing to do that nowadays! First class service that I would highly recommend
excellent service excellent priceargreat communication would recommend to anyone good honest garage very rare
Best price by far and grate work. Would recommend to anyone. Thanks.
we're able to fix problem and mot car same day
very quick and the price was great cannot fault the garage on price or service
Provided excellent service and repair. Very pleased with the outcome at reasonable cost.
They picked my car up from work and brought it back so very convenient! I was charged £5 less than quoted so always a bonus! :)
verry good serivce, they pick up my Rover and after 24 h brought it back fix it:) verry happy:) in my town Ross i could pay 400-500£, but garage from Glouster 250 :) (inc new battery)
Quoted £350 - cost £600. If I was informed of the actual cost it would still of been £200+ cheaper than my main dealer price.
Outstanding, professional service. Collected my car from my place of work and dropped it back later that day. Would definitely use them again.
Excellent! Great Work and Fantastic Customer Service! Will use Gary again.
Quick, reliable and no hassle. Would recommend
I spoke to Gary and clarified exactly the problem. We agreed his price and arranged for him to collect the car. He turned up exactly when he said he would and left with the car. During the day he gave me updates on a couple of small issues they had discovered and agreed to a service. The following day, as agreed, the car was returned to us feeling like a new car with a comprehensive list of items we should be aware of. These guys are a real find and living proof that service is possible within the motor trade. Their price was very fair, their service faultless.What more can you ask ? Have already agreed to get another family car serviced and will continue to use. A*****
Very good service, I would recommend this place to all my friends and everyone who needs help with their vechicles, excellent work, thank you very much Gary.
No complaints, picked up the car and returned job done. Unbeatable price.
i have given them a good rating because I believe the job they have done is first class.However time keeping is an issue.If they get that under control they will be world beaters.
Came when arranged worked very quickly and could relaxed in 15 minutes. Very good
Excellent and prompt communication. Turned up on time and kept to the quoted price.
they came out to my home on Tuesday told me the problem was came back on Wednesday took car to garage to repair back to my home Friday all done and dusted. car running great. thanks guys. job well done.
It was a relatively straight forward job to replace suspension parts. The job was done well, and they picked up and delivered the cars for free. Price turned out lower than quoted, but they had the car longer than expected. Will give then 5 stars if their communication and expectation management is a bit better. Will use them again
A really great experience dealing with this garage, friendly and helpful even though they were very busy. Would recommend. I will choose this garage again for any repairs needed.
They made a mistake on their invoice quote and when challenged, they didn't respond?
Amazing job Quick turnaround And friendly service and advice
Friendly, honest, fair cost, they respect your car and take care of it. No unnecessary work is carried out and they even advise you what's best for your car and your pocket. Would definitely recommend Ross Motors!
I took my recently purchased used 2006 Fiat Punto to be MOT'd and serviced. It needed a little work done and Craig did all of it the same day which was great. For a 9 year old car I was surprised that was all that required fixing and I can definitely feel the difference. Craig kept in contact with during the day and explained to me the parts that needed fixing. I would recommend Steins to anyone.
Great garage. Got the work done sooner than expected and actually charged me less than the quoted price. Will be using again!
Excellent job and customer service! Steins Garage is the best garage I've ever experienced! I would definitely recommend it.
The guys at Steins did a excellent job on my car - I can truly recommend their service and also value for money. Would recommend to anyone!
Carl had my car going under 5 minutes.He was very knowledgeable and new what he was talking about. I'd definitely recommend his services to family and friends.
Had a disappointing day and time with Carl, been calling for few days now and he his not picking up after he promised to come in an hour since on tuesday and today is thursday never picked up or call back thou he his a good and honest guy but sad with his promise and fail. I would only recommend this garage if there is a change in his services.
Excellent service received from Carl, who was a pleasure to do business with. The job was completed very promptly and I was kept well informed throughout by phone / text. I will definitely use the garage again and will be more than happy to recommend to my friends.
I had to cancel the job, Carl seldom picks up his phone when you call him. Will go with another Mechanic.
Great service, good price, job done on time,and a genuinely nice and helpful person. Would definitely use again.
Excellent service, competitive price, very good communication. Will definitely call Stuart again.
Great service - very convenient and very friendly. Would definitely use again.
Great Service. Stuart is very friendly, helpful and honest. I just wish they were closer from my work place as I'm never at home. Really recommend them
Great service! Called at 12 and my car was collected, serviced, MOT'd and returned to me by 6pm! Price was very reasonable too (£89 for the service + £54 for MOT)
Quick response ! Honest .