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Cazoo partner with WhoCanFixMyCar to offer CazooCare

Stephen Wright, 1 month ago

5 min read

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Cazoo Customer Centre

Cazoo, Europe’s leading online car retailer, which makes buying and selling a car as simple and seamless as ordering any other product online, has partnered with WhoCanFixMyCar to launch two and three year CazooCare servicing and MOT plans for its UK customers at point of purchase.

A CazooCare service plan is a convenient and cost-effective way to cover the costs of your future services. Make a one-off, upfront payment and your servicing costs are covered for two or three years, all of which are redeemable at any Cazoo Service Centre across the UK. Typically, two services and two MOTs at a Cazoo Service Centre would cost £316. You could save over 20% with an equivalent CazooCare two year plan at only £249.

Cazoo will provide all CazooCare customers with timely email reminders ahead of upcoming services and MOTs as well as a portal to seamlessly book in work. For an additional upfront fee, customers will also have the option to book a mobile technician to carry out the service at a location of your choice. 

All plans will receive certain market-leading benefits if booked into a Cazoo service centre, such as free valets, free seasonal health checks, free puncture repairs and a 10% discount on mechanical repairs, labour and tyre replacements as a result of any issues found as part of the service or MOT.

WhoCanFixMyCar is the UK’s largest independent online car maintenance marketplace. Founded in 2011, WhoCanFixMyCar processes over one million car service, maintenance and repair requests from drivers each year through its platform. These range from an MOT through to servicing and a wide range of repairs. WhoCanFixMyCar is supported by a comprehensive network of investors including Active Partners, Shell Ventures and Venrex Investment Management. 

Cazoo is one of the fastest growing businesses in Europe, pioneering the shift to online car buying and selling and has already sold over 45,000 cars online since its launch two years ago. Cazoo owns and fully reconditions all of its cars before offering them on its website for either delivery or collection in as little as 72 hours and has thousands of cars available at any time.

Emma Bush, UK Commercial Director of Cazoo said: “We are delighted to offer our customers cost effective service plans and the convenience of having their vehicle serviced at any Cazoo Service Centre across the UK or a location of their choice. This is an important partnership for us and we’re looking forward to working with WhoCanFixMyCar.”

Al Preston, WhoCanFixMyCar Founder, added: “Cazoo is driving transparency and convenience into the used car buying process and it makes sense to couple this with an easy-to-use, online Servicing and MOT product.  Drivers opting for a CazooCare plan can drop into one of their 21 Customer Centres up and down the country or choose to have their vehicle conveniently serviced at home. Given WhoCanFixMyCar’s strengths lie in network management and aftersales technology, we were well-placed to advise and build this solution with Cazoo.”