Customer Story: How Charlotte beat her battery problems thanks to WhoCanFixMyCar

Ellie Dyer-Brown, 2 years ago

5 min read

  • stories

The last thing Charlotte Pagett needed one cold January morning was her car failing to start. She was going nowhere any time soon…until she found a mobile mechanic through WhoCanFixMyCar

Charlotte, who is a teacher from Walsall, remembers how stressful it was when her Citroen Ds4 wouldn’t start. “Every time I turned the key, the lights would just flicker, which was the last thing I needed when I was on my way to work. I also had to drop my two-year old son off at nursery - it was stressful to say the least!

“I considered calling my local garage,” she explains, “but that would involve towing costs, and I didn’t have time for anything like that. My car had to be fixed that day.”

Charlotte needed a solution – fast.

“I opened Google and started searching for mobile mechanics near me, that’s how I found WhoCanFixMyCar.”

After entering a few quick details, Charlotte was impressed by how easy it was to find mechanics in her area. “It was a relief that I could see who was available that day, rather than calling several different places only for them to tell me they’re too busy.

“I’ve had my fair share of car troubles in the past,” she recalls, “so it was important to me that I could compare the reviews and prices of different mechanics all in one place.”

Thanks to WhoCanFixMyCar, Charlotte found her chosen mobile mechanic, Hire a Guy Ltd, in less than ten minutes and got her repair booked in for the same day.

“I honestly cannot explain how grateful I was,” says Charlotte. “They contacted me quickly after booking asking if I was available at two p.m. – when I told them I wouldn’t be home until five, they said they would see me at that time.

“They arrived promptly, diagnosed the problem – a flat battery - almost instantly and got straight to fixing my car.”

Charlotte was most impressed by the prompt and friendly service of the mobile mechanics who came to her aid.

“I have never met two people as polite as they were in all my experience with car problems,” she emphasises. “They were so informative, giving me advice about how to keep my new battery working well and explaining my warranty in simple terms – it really had been a long day!”

Next time Charlotte has car troubles, she knows how to find stress free repairs right on her doorstep. “I would definitely use WhoCanFixMyCar again – I keep recommending it to my family and friends!”

Find out how much you could save by using WhoCanFixMyCar here.

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