Why Choose a FixRated Garage?
For reliable repairs, trust FixRated - garages vetted and approved by us.
Ellie Dyer-Brown
Wednesday September 03 2025
5 min read
Finding a good garage can be tough. Finding an exceptional garage is even harder. That’s why we created FixRated – to showcase the mechanics that go above and beyond, giving drivers complete confidence when they book car repairs.
This guide explains what FixRated is and the benefits of choosing an approved garage.
What is FixRated?
FixRated is our approved garage network.
We’ve vetted our garages to identify the ones that meet the highest standards. Each FixRated garage has been through our most rigorous checks, including an in-person audit, to ensure they deliver exceptional service every time.
While the mechanics on FixMyCar are already trusted by drivers across the UK, FixRated highlights those who go above and beyond, so you know you’re choosing from the very best.
What standards do FixRated garages meet?
FixRated members must meet a strict set of criteria to ensure they consistently deliver excellent service.
Each garage must have:
A four-star rating or above on Trustpilot or FixMyCar
Industry body accreditation (e.g. The Motor Ombudsman)
A 12-month warranty on all repairs and parts, unless otherwise stated
A comfortable reception and waiting area
Well-trained staff
Transparent pricing
The benefits of choosing a FixRated garage
Quality repairs
When you book with a FixRated garage, you can be confident your car is in safe hands. Repairs are carried out to manufacturer standards using the proper techniques and tools, so you won’t have to worry about shortcuts or poor workmanship. High-quality repairs mean fewer repeat issues and peace of mind every time you drive.
Warranty
Every FixRated garage provides a 12-month or 12,000-mile warranty on parts and labour (unless otherwise stated). This guarantee provides you with additional reassurance that the repair has been completed correctly and protects your investment long after you’ve left the garage.
Genuine parts
Garages use genuine or OEM-equivalent parts, ensuring your vehicle performs as it should. Using the right parts not only extends the life of your car but also maintains its value. Cheaper, sub-standard components can cause problems down the line; FixRated garages make sure you don’t face that risk.
Skilled mechanics
All technicians are experienced and highly trained to diagnose and fix a wide range of issues. Whether it’s routine maintenance, electrical diagnostics or complex engine repairs, you can trust that a FixRated mechanic has the expertise to get it right the first time.
Transparent pricing
FixRated garages provide clear quotes before starting work and supply detailed invoices after, so you know exactly what you’re paying for.
Extra services
Life is busy, and getting your car to the garage isn’t always easy. Many FixRated garages offer collection and delivery services, saving you time and hassle.
Clear communication
You’ll receive straightforward, friendly communication from start to finish. FixRated garages will keep you informed about the progress of your repair, explain any issues in plain language and answer your questions honestly.
Industry body accreditation
All FixRated garages are accredited by an industry body like The Motor Ombudsman (TMO). This means they follow a strict Code of Practice covering customer service, quality of work, pricing and dispute resolution. If something ever goes wrong, you have the added protection of a trusted, independent organisation to step in.
How The Motor Ombudsman helps drivers
The Motor Ombudsman exists to protect drivers and raise standards in the automotive industry.
Here’s how The Motor Ombudsman makes a difference:
Sets clear standards: Garages accredited by TMO must adhere to a strict Code of Practice that covers everything from transparency to quality of work.
Provides peace of mind: When you see The Motor Ombudsman accreditation, you know the garage has been independently assessed and approved so that you can book with confidence.
Independent dispute resolution: TMO offers a free and impartial dispute resolution service if you ever have a problem you can’t resolve with the garage.
Supports drivers’ rights: The organisation works to promote fairness and high standards across the motor industry.
How to spot a FixRated garage
Look out for the FixRated badge on garage profiles. It’s a mark of quality and a sign that the garage in question can be trusted to deliver exceptional service every time.
Why choose a FixRated garage?
FixRated makes finding a good garage even easier. You can expect friendly, clear communication, straightforward pricing and mechanics who know exactly how to diagnose and fix your car.
Repairs are carried out to high standards using genuine or OEM-equivalent parts, backed by a warranty for added peace of mind. Combined with the added security of Motor Ombudsman accreditation, FixRated garages make car care simple, reliable and reassuring for every driver.
Book a car repair today
Getting your car fixed has never been easier. Simply enter your registration number and a few details to start comparing quotes from trusted garages. Look out for the FixRated badge - it’s your guarantee of quality, reliability and peace of mind every time you book.
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Ellie is FixMyCar's Content Manager. She has over three years of experience writing about cars and regularly collaborates with automotive experts to provide trustworthy advice for drivers that is easy understand. Her work has been featured in Yahoo! Finance, iNews, The Daily Express and The Sun. She has a BA in English literature and an MA in creative writing from Durham University. Outside of work, Ellie follows F1 and eagerly awaits Ferrari's next era of dominance in the sport. She drives a Suzuki Swift.