Policies And Procedures
Table of Contents
Why are cookies essential to the FixMyCar Website?
Types of Cookies that may be used on our website
How to control and delete cookies
What are Cookies?
Cookies are small files that are placed on your computer, smartphone or other device when you access the internet.
Why are cookies essential to the FixMyCar Website?
This website, along with most other major websites, uses cookies. We use cookies to distinguish you from other users of our website. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site and help us improve the user experience. Without cookies enabled we cannot guarantee that the website and experience whilst visiting are as we intended it to be.By continuing to browse the site, you are agreeing to our use of cookies.
Types of Cookies that may be used on our website
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
How FixMyCar uses cookies
At WhoCanFixMyCar.com we use cookies in the following ways:
- To monitor and manage our website traffic
- To authenticate the user whilst they are using the website
- To identify if the user is a Driver or a Mechanic so we can tailor the website experience and function for the user
- To help handle events on our site and optimise the user experience, like completing the forms to request a quote for the driver, and showing the services page to the mechanics
- To help show onscreen alerts, including popups for tracking quotes
- We also use Google cookies that are created and used by Google Analytics and other Google products for account, web-session and authentication management
- We may use cookies also to understand how our advertising campaigns and promotions within WhoCanFixMyCar.com website is working to improve our site design, offers and promotions.
- To create adaptive, personalized banners/ads that display relevant offers (such as recommendations of our products and services that you might be interested in) when you visit other websites, such as social media websites.
Third party Cookies
| Partner | Purpose | Links to more information |
|---|---|---|
| Google Analytics | Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. | https://policies.google.com/privacy |
| TrustPilot | Trustpilot is a leading online collaboration platform. | https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms |
| DoubleClick | DoubleClick Digital Marketing (DDM) is an integrated ad technology platform owned by Google that enables advertisers to create and manage digital marketing campaigns. | https://policies.google.com/privacy?hl=en |
| Gstatic | Gstatic.com is a Web domain owned and used by Google for accessing the Gstatic server: a server where Google hosts its static content like CSS, images or JavaScript. | https://policies.google.com/privacy |
| For apps or sites, user-generated content is content that users contribute toward any app or site, visible to at least a subset of other users. User-generated content can include text, comments, images, video, profiles, usernames, votes, likes, hearts, or other media, for example. | https://policies.google.com/privacy?hl=en | |
| Crazy Egg | Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so customers can improve the user experience, increasing conversion rates, and boosting the bottom line. | https://www.crazyegg.com/privacy |
| Google AdSense | Google AdSense is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. | https://policies.google.com/privacy?hl=en |
| Facebook is an online social media and social networking service owned by Meta Platforms. | https://www.facebook.com/privacy/explanation/ | |
| OneTrust | OneTrust LLC (OneTrust) is a provider of privacy management software platform. The company's platform supports organizations to adhere compliance with the data privacy, governance and security regulations across sectors and jurisdictions. | https://www.onetrust.com/privacy-notice/ |
| Microsoft Bing Advertising | Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. | https://privacy.microsoft.com/en-us/privacystatement |
| New Relic | The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com. | https://newrelic.com/termsandconditions/privacy |
| Google Tag Manager | Google Tag Manager is a tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments collectively known as tags on your website or mobile app. Once the small segment of Tag Manager code has been added to your project, you can safely and easily deploy analytics and measurement tag configurations from a web-based user interface. | https://policies.google.com/privacy |
| Stripe | Stripe operates payment processing software for e-commerce websites. | https://stripe.com/us/privacy/ |
| Awin | Awin is the biggest affiliate marketing network. It provides technical support, payment organisation and aides in the collaboration between affiliates (publishers) and merchants (advertisers) from within its network. | https://aws.amazon.com/privacy/ |
| Font Awesome | Font Awesome is a font and icon toolkit based on CSS and Less. | https://fontawesome.com/privacy |
How to control and delete cookies
If you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit https://www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you use your browser settings to block/amend all cookies (including essential cookies) you may not be able to access all or parts of our website, or restrict the experience you have.
This Cookies Policy was last updated on 12th November 2025.