Or
100 quotes provided this week
Blackwater Autoworks
Independent Garage

Blackwater Autoworks

  4.7 / 5
500 bookings
 Unit 2, Beck Industrial Estate , Blackwater Way , Aldershot , GU12 4DJ
Member since May 20, 2016
Established 2008
Or
100 quotes provided this week

Badges

Gold Customer ServiceGold Customer Service
National Top PerformerNational Top Performer
Brake SpecialistBrake Specialist
Aircon SpecialistAircon Specialist
Cambelt SpecialistCambelt Specialist

Badges

Gold Customer ServiceGold Customer Service
National Top PerformerNational Top Performer
Brake SpecialistBrake Specialist
Aircon SpecialistAircon Specialist
Cambelt SpecialistCambelt Specialist

About us

Being in the trade since 2008, where we started in a small back street garage, we have learnt a lot. The Motor trade is a very saturated market with lots of vendors; from franchised dealers and fast fit centres to small independent garages. The competition is tough with everyone claiming they are better than the rest. Here at Blackwater Autoworks, we do not talk about how much better we are, nor do we brag how we can ‘take care of all your motoring needs’. With the fast pace of technology and the wide variations of cars on the road, it is impossible to know everything, even for a specialist who focuses on only one particular brand. It is always a catch-up game, even for the bigger franchised dealersHere at Blackwater Autoworks, we are clear and simple as to where we stand. We all want the same thing – a simple and happy life. We want to contribute to our community, and we do this by striving to be one of the respectable and reputable independent garages in our area. We continue to work on our craft by investing in the latest technologies and never stop training ourselves to be better technicians. We do this to keep a thriving business with happy customersWe understand that customer service is at the forefront of it all. Flashy facilities or an endless list of accolades doesn’t mean anything to you if you feel like you didn’t get the value for your money. We want to make our customers feel valued and listened to. When you are dealing with us, we will always make sure you get the service/product you thought you would receive, and we are getting a happy customer. We only make promises we can keep, even if it means we have to say NO. Occasionally there is a job which is beyond our capabilities, so we would prefer to advise you on what to do next, rather than take your money and not get the job done correctly. ‘Quality over quantity’ is definitely our ethos, so we only put out work that we are proud of. Once you hand over your car keys; we understand you are putting your trust in us, and we promise to carry out any job to the best of our abilities. We also know that if we break that promise you are never coming back. Till this day we have not spent any money on big marketing campaigns but gratefully relied on our happy customers’ word of mouthThank you for visiting our page.
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Reviews

4.7 / 5
5 Stars
 81
4 Stars
 6
3 Stars
 0
2 Stars
 1
1 Stars
 2

Based on 92 reviews.

Driver

Anthony

 5 / 5
 Anthony recommends this garage

04/08/2022

 Verified

Cambelt and Water Pump, Renault Scenic

Efficient and friendly service
Driver

Allen

 4 / 5
 Allen recommends this garage

21/05/2022

 Verified

Interim Service and MOT, Renault Clio

Nice place, good service.
Driver

Tom

 5 / 5
 Tom recommends this garage

21/12/2021

 Verified

Exhaust Repair, SAAB 9-3

Simple job.
Driver

Paul

 5 / 5
 Paul recommends this garage

09/11/2021

 Verified

EGR Valve, SEAT Ibiza

I had to get my EGR valve replaced on my car. I used WhoCanFixMyCar to find some quotes and found these guys. They were not the cheapest quoted, but still reasonably priced. The reason I picked them was for their Customer Star Rating. The team informed me the price would be slightly different than quoted, but clearly explained the reasons why. They gave me clear prices and options of products with different price points to suit a budget. I went to collect my car after I finished work the following day, but when they carried out a test run of the vehicle, it did not sound right, so they kept the car with them over a weekend to investigate the issue. They found an issue unrelated to the EGR and fixed this for me free of charge. They also let me use their courtesy car during this time. I am sure some garages would have just ignored the issue found during the test run, or would have added these additional charges to myself. Not these guys. They communicated with me throughout and made me feel like a valued customer. Despite this not being my closest garage, I will definitely make the journey to use these guys from now on for my car needs, as I cannot fault their service and have been brilliant. Thank you Blackwater Autoworks

Opening times

Industry accreditations

RMI
Good garage Scheme

Services we offer

   Servicing and MOT
   Air-Con, Heating and Cooling
   Windows and Windscreens
   Alloy Wheel Refurbishment
   Brake Repairs
   Clutch Repairs
   Electrical and Batteries
   Tyres, Wheels and Tracking
   Breakdown and Recovery
   Security, Locking and Keys
   Diagnostics
   Exhaust Repairs
   Interior, Audio and Navigation
   Engine and Cooling
   Steering and Suspension
   Wing Mirrors
   Bodywork, Dents and Smart Repairs
   Gearbox Repairs

Facilities

   We collect and deliver
   Customer waiting room
   Customer WIFI
   Refreshments

Other info

   4 Ramps
   We repair LCVs, Fleet Vehicles
   MOT Facilities