Based on 8 reviews.
Timing Chain, Honda CivicExtremely disappointed with BMS Direct 2U LTD. I have given them 1 star but believe me if I could of given no stars that would of been a true reflection of the service I received. Here are the details. BMS quoted me £325 for changing the timing chain on my Honda Civic 2.2 CDTI, I accepted the quote on the 9th July and asked to be booked in. The response I received was that they were fully booked for the next 6 weeks and if I still wanted the job doing !! (of course I did) to give them a call at the end of August. To which I replied please can you book me in for the end of August and let me know the date and time please. To which they replied will do. Over a series of 4 weeks I received no replies to numerous messages asking for a date and time of my booking for the repairs. I called BMS and was told that they would get back to me, guess what? no phone back. Eventually got a message over a week later saying that they were unable to take on the job at the moment. Then the "crusher" message after I asked why that was the case. They said apparently the original quote was done without referring to the workshop manager, who having checked the job realised they were out on price and hours. There delaying tactics did not work and eventually the truth came out, leaving me frustrated with wasting time and repairs that still need to be undertaken.
Aircon Regas, Nissan NoteGreat service offered for my car's aircon regas at a good price. Car was collected and brought back while adhering to social distancing and all contact points cleaned on delivery. Highly recommended
Aircon Regas, Ford FiestaUnfortunately due to a damaged pipe they were unable to regas my air con but they found the fault and gave me a price for me to come back to have to work done in future
Front Pads, Suzuki SwiftObtained two quotes from the company as I wasn't sure whether I needed a change of brake discs to go with the change of brake pads. They were happy to check this for me and confirmed the discs also needed changing. The quote I received for the pads and discs was £131, however due to mistake with the quote the cost was revised to £150. A bit disappointed that the original quote was almost 20% out but mistakes happen. Happy with the overall customer service and would use them again.