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Britannia Auto Centres - Chester le Street
Independent Garage

Britannia Auto Centres - Chester le Street

  5 / 5
18 bookings  View reviews
 Pelton Lane, South Pelaw, Chester-le-Street, DH2 2LU
Member since September 1, 2011
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About us

Britannia Autocentres offers car repairs in Chester Le Street and further afield, such as in High Flatts, Pelton Fell, Pelton and beyond. It was opened in February 2002 by Steve Martin. At Britannia Autocentres, we only employ fully skilled, experienced mechanics able to work on all car makes and models. You can count on us to repair and service your car to the highest possible standard. We offer a full range of car servicing for both petrol and diesel vehicles. We can service to dealer standards at a fraction of the cost. We will also service cars that are within the manufacturer's warranty period without affecting the vehicle's warranty! All replacement parts used are to O.E. specifications and we pride ourselves on the standard of service on offer - we think it's even better than the dealers can offer! And remember - we also have full diagnostic equipment! From a puncture to full servicing, we are committed to the highest standards of customer care. So, for quality vehicle repairs in Chester Le Street and beyond, choose us! We have courtesy cars available upon request. We look forward to hearing from you.
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Reviews

5 / 5
5 Stars
 13
4 Stars
 0
3 Stars
 0
2 Stars
 0
1 Stars
 0

Based on 13 reviews.

Driver

KEVIN

 5 / 5
 KEVIN recommends this garage

10/05/2016

 Verified

Full Service, Audi A3

Excellent customer service with Steve Martin (owner/manager). I've owned Audi A3's for many years now and used a flexible long-life service with Main Dealer, but find them very expensive these days. Britannia Auto Centre provided same service and uses Original Equipment parts/dealership recommended lubricants etc. and I was highly impressed with their efficiency and with a courtesy car provided too. Would not hesitate to use for future services/MOT's. K.Walton. 28.04.2016.
Driver

Scott

 5 / 5
 Scott recommends this garage

19/04/2016

 Verified

Brake Pads and Discs, Vauxhall Astra

Bang on!! Price quoted was the price I paid. They inspected my front discs and pads and said they were fine, no need to replace. Hire car was spot on and a nice little touch giving it to me free of charge for being a first time customer although the £10 charge it would have been, is a good price. Would thoroughly recommend.
Driver

Simon

 5 / 5
 Simon recommends this garage

15/04/2016

 Verified

Interim Service, BMW 3 Series

An excellent service ... great communications, everything explained simply, flexible and a superb courtesy car. Couldn't recommend them enough!
Driver

Callum

 5 / 5
 Callum recommends this garage

29/03/2016

 Verified

Brake Pads and Discs, BMW 1 Series

Steve got back to me with a quote extremely quickly and happily answered any queries I had regarding the price. for example the original quote was £160 which I thought was extremely cheap, I asked a question whether everything was included in the price but the discs were not. this meant the price increased slightly but it was still by the cheapest price by far at £225. I was most impressed when I was offered a brand new courtesy car while mine was having work done, which is a real bonus! all in all the job ended up costing £358 upon the discovery that a calliper needed replacing also, I was more than happy to pay the extra on top of the quote as I was told in good time that it was needed. I found the guys very helpful and easy to deal with and the discovery of an Easter egg and mug after picking my car up made it that bit sweeter..... nice touch!

Opening times

Services we offer

   Servicing and MOT
   Bodywork, Dents and Smart Repairs
   Breakdown and Recovery
   Tyres, Wheels and Tracking
   Diagnostics
   Clutch and Gearbox Repairs
   Mobile Mechanics and Services
   Brakes and Exhausts
   Electrical and Batteries
   Engine and Cooling
   Air-Con, Heating and Cooling
   Windows, Windscreens and Mirrors
   Steering and Suspension