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Broadway Auto Centres Beaconsfield
Independent Garage

Broadway Auto Centres Beaconsfield

  4.6 / 5
89 bookings
 2 WARWICK ROAD, BEACONSFIELD, HP9 2PE
Member since November 24, 2011
Established 1992
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Badges

Silver Customer ServiceSilver Customer Service

Badges

Silver Customer ServiceSilver Customer Service

About us

Good news for all car owners in and around Beaconsfield! Broadway Autocentre in Beaconsfield has arrived. We bring with us an impressive and exciting range of products and services, including tyres, exhausts, brakes and batteries. We also proudly present our Hunter Hawkeye HD Wheel Alignment system approved by all leading vehicle manufacturers. We carry over 3000 tyres in stock from all of the leading manufacturers, including Dunlop, Goodyear, Michelin, Pirelli, Continental, Bridgestone, Firestone, etc.We can supply exhausts, brakes and much more while you wait in our luxury coffee lounge. We are open from 8.30am to 5.30pm Monday to Saturday. We operate a highly attractive pricing policy to suit everyone`s pocket, backed by a quality of service that we believe is quite exceptional. We hope that you will give us the opportunity to prove it.
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Reviews

4.6 / 5
5 Stars
 12
4 Stars
 3
3 Stars
 0
2 Stars
 0
1 Stars
 1

Based on 16 reviews.

Driver

John

 5 / 5
 John recommends this garage

12/02/2020

 Verified

Rear Pads, Audi A3

Excellent customer service needed brake caliper sorted very helpful staff Excellent
Driver

Sally

 5 / 5
 Sally recommends this garage

16/11/2019

 Verified

Front Pads and Discs, MINI Hatch

Came in for breaks and discs For my mini. Only pads needed. Very approachable and friendly. Great service and would definitely return! Five Star service, thank you!
Driver

Julie

 4 / 5
 Julie recommends this garage

06/11/2019

 Verified

Full Service, Hyundai I10

Was very pleased with the efficiency of the service on the day,just a little disappointed with the after service , have made a couple of calls to the garage but no response, when I left the garg3 Was very pleased with the efficient service that I received on the day of my service ,however I have made a couple of calls since my service to inform the garage that a warning light that they told me would go off after I had been driving for a short while is still on a week later ,other than that excellent service , very pleasant staff
Driver

Joelle

 1 / 5

26/07/2019

 Verified

Oil Change, Volkswagen Golf

I dropped my car off and asked to pick it up at 5.30. I was told that I will be phoned when the car is ready. I did not receive any phone calls and the shop was closed when I arrived at 5.27. It is totally unacceptable that the shop did not notify me if the car is ready to pick up. If you cannot wait for me even for one minute then please don’t agree letting me pick up my car at 5.30, this request was not rejected when I requested the job online nor when I notify the person at the till when I dropped off my car. It is also not reasonable to call me at 5.29 when the shop is closed and I was knocking the gate for 5 min, you cannot tell a customer that you are closing in one minute and leaving them stranded. I live 30 miles away and I took public transport home causing me to spend extra money and doubles my travel time. I rang the shop number, the number contacted me previously and also the number provided when I booked online. There was no reply and not even a voicemail service. No one was able to help and I am stranded in 36 degree. If I was notified earlier that the car could not be picked up, I could have arrange alternative transport in advance without knocking and calling for 15 minutes outside the shop. If I was notified earlier that there is no one available to wait until 5.30, I could have leave work earlier and picked up the car. But I was not. The workshop said they were manned until 5.34 with the proof of the surveillance camera. This is just nonsense as I have stood there knocking the door, pressing the doorbell and calling the number. There was just no one picking the phone up, I can clearly hear the ringtone outside the premises. If they were manned, they would be able to answer the doorbell and pick the phone up. This is just ridiculous. This is a disappointing customer service which I would not recommend to others.

Opening times

Services we offer

   Servicing and MOT
   Tyres, Wheels and Tracking
   Diagnostics
   Electrical and Batteries
   Air-Con, Heating and Cooling
   Steering and Suspension
   Brake Repairs

Facilities

   Customer waiting room
   Customer WIFI
   Refreshments

Other info

   3 Ramps
   We repair