Diagnostic was done that Range Rover wouldn’t do. Thanks boss

Nice guy but poor service. Late, made me wait in all day without suggesting or communicating an arrival time, promised feedback but did not deliver in the time promised, acted annoyed by me chasing the service he had promised and I had paid for. Would not use again

Great guy, really helped solve our problem, he is busy so be patient, it is worth it

Jo told me he was an ex Land Rover engineer with 25 years’ experience who was then laid off. He said he had the software to check Land Rover engine diagnostics. Based on this I agreed to pay him a premium compared to what other mechanics were charging (almost double).

Although he did a comprehensive check on the engine he failed to check the car properly.

-	Side mirror motor not working (should have spotted this during test driver as mirror glass was completely out and would not move)
-	Headphones for the rear seat entertainment missing.
-	Remote control for the rear entertainment missing.
-	Missed a huge scuff on the bottom of the front bumper.
-	Break pads wearing thin on the rear.
-	Various small scratches and scuffs around the body that were not reported to me.

Based on Jo's report I agreed to buy the car and for the garage to deliver it to me (without me seeing it  in person - that was the whole reason for me sending Jo along).
Once it arrived I found the extra issues which Jo failed to check or mention.
At this stage the garage were not willing to discount any extra money saying "your mechanic who did the inspection should have told you about all of this."
Had to pay the price agreed over the phone and took the car. If I had been told about these issues prior I could have negotiated a better price.

Other notes

Jo does not have whatsapp - which makes it difficult to communicate with him and send / receive photos

The seller complained that Jo kept him waiting and did not stick with the time agreed with him on the phone.

He took less than 30 minutes for the inspection (which should have been a giveaway sign in itself). Other mechanics I have used have spent 45-60 minutes doing a thorough inspection of a car including a test drive.


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An MOT is a test of your vehicle's safety, which every car is legally required to have every 12 months, once it reaches three years old.

A full service is recommended every **12 months** or every **12,000 miles**. It’s also appropriate if you think your car needs a more thorough check or it’s not performing as it should. 

A full service includes everything in an interim service, plus additional checks (60-80 in total). 

- Oil and oil filter replacement
- Brake fluid check and change
- Anti-freeze coolant
- Windscreen wash
- Power steering fluid
- Lights
- Windscreen wipers
- Battery condition
- Charging system
- Exhaust system
- Tyre tread and pressure
- Full brake check
- Steering check
- Shock absorbers check
- Suspension check
- Auxiliary drive belt check
- Wheel alignment check
- Wheel bearing check
- Wheel balance
- Brake fluid condition
- Fuel filter (diesel)
- Spark plug check/replacement (petrol)
- Air filter or cabin filter change

A full service will take around three hours to complete, but it could be longer if any problems are encountered.

The average cost of a full service booked on WhoCanFixMyCar is £178. Drivers who booked a full service through WhoCanFixMyCar in 2021 saved an average of £71.*

Full service

A full service is recommended every 12 months or every 12,000 miles (whichever is sooner). Includes everything in an interim service, plus additional checks and oil and filter replacements.

An interim service is recommended every **6 months** or **6,000 miles** - whichever comes first. 

An interim service consists of around 30-50 checks on your vehicle's condition and will typically include:

- Vehicle safety inspection
- [Engine oil and filter change](https://www.whocanfixmycar.com/parts/car-fluids-and-oil)
- Fluid check
- Top up of brake fluid, coolant and screenwash

An [interim service](https://www.whocanfixmycar.com/services/interim-service) is less comprehensive than a full service and, as a result, takes roughly half the time - usually about an hour and a half. 

The average cost of an interim service booked on WhoCanFixMyCar is £113. In 2021, drivers who booked an interim service through WhoCanFixMyCar saved an average of £43.*

Interim service

An interim service is recommended every 6 months or 6,000 miles - whichever comes first. An interim service usually consists of around 30-50 checks on your vehicle's condition.

Regular oil changes are an important part of maintaining your car engine **between services**. Most newer cars have a dashboard warning light to notify you when your oil level is low and in need of an oil change. An oil change service typically includes:

- Engine oil drained and refilled with new oil
- Oil filter replacement
- Service light reset

Oil change

Regular oil changes are an important part of maintaining your car engine between services. Garages will typically change the oil and reset the oil warning light on the dashboard.

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Full serviceA full service is recommended every 12 months or every 12,000 miles (whichever is sooner). Includes everything in an interim service, plus additional checks and oil and filter replacements.What's included?

Interim serviceAn interim service is recommended every 6 months or 6,000 miles - whichever comes first. An interim service usually consists of around 30-50 checks on your vehicle's condition.What's included?

Oil changeRegular oil changes are an important part of maintaining your car engine between services. Garages will typically change the oil and reset the oil warning light on the dashboard.What's included?

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Bronze Customer ServiceThis garage's feedback is over 60% 5 Star

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This garage's feedback is over 60% 5 Star