As you would imagine, since Crightons was established in 1971, and after purchasing Cartell in 2003, there’s a lot that could be told but it’s about what is happening today at Crightons-Cartell that is causing the most excitement.
Crightons-Cartell is still a truly independent family owned business (now with its third generation as part of the team), Owner, Iain Crighton, is still actively involved in day to day operation of the business and there is nobody who has more passion and commitment to getting things right than the owner of the business … and that’s a life long commitment.
When choosing new members of the team not only do they have to have the highest professional standards and capabilities but they have to be able to fit in with the team in this family owned business, there’s a culture of ‘can do’ and ‘customer delight’ that they not only have to fit in with but embrace fully. This is perhaps best evidenced by the latest results from their customer satisfaction surveys which show that 96% of existing customers would be happy to refer their friends and family to them - they're working on the other 4%!
Bus stop 500 yards from garage. Train station 3 miles. Lifts to and from station available.