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247 quotes provided this week
Custom Werks
Independent Garage

Custom Werks

  3.8 / 5
141 bookings  View reviews
 MARSHALL YARD, TROUT ROAD, WEST DRAYTON, UB77RS
Member since October 8, 2016
Established 2003
Or
247 quotes provided this week

Badges

Bronze Customer ServiceBronze Customer Service
Aircon SpecialistAircon Specialist

Badges

Bronze Customer ServiceBronze Customer Service
Aircon SpecialistAircon Specialist

About us

Custom Werks are BMW/Mini Specialists, we also undertake other German cars, with extensive experience of engine rebuilds and all major and minor mechanical repairs as well as MOTs and Bodywork.
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Reviews

3.8 / 5
5 Stars
 14
4 Stars
 3
3 Stars
 0
2 Stars
 0
1 Stars
 5

Based on 23 reviews.

Driver

Lewis

 5 / 5
 Lewis recommends this garage

24/10/2020

 Verified

Front Pads and Discs, BMW 3 Series

I recently used this garage for a full service on my BMW 320i SE and they did a splendid job,the quality of service was great and friendly, so i have choosen to used them again.
Driver

Mr

 1 / 5

11/10/2020

 Verified

Clutch Replacement, MINI Hatch

Mini Cooper NEW clutch, rebuild kit and oil...well apparently They did my gear box, well that’s what they said. The whole experience was awful as no response to quotes, messages, asked to do 2 other jobs that were never done. Collected the car 4 weeks later,breakdown within 1 hour on road, no cooling material nor oil in engine, found parts loose when opened the hood and a bolt lying in the back that wasn’t attached. It damaged my engine, loss of time and revenue, had another mechanic look at it and they completely scammed me and rude ignorant replies. VERY expensive repair for about £2000 + so had to send car to scrapyard. They blaming other workshop and that it was due for check up but they left me dry.they didn't even bother to check any other issue, like little children had to told what to repair ! This is the way they work and not taking any responsibility for what they have done!Scammers! 2 months later still waiting for an invoice, that was promised on the day via email. As previously said Stay away from that place!! No courtesy car was offered nor did the quote match the end price
Driver

christopher

 5 / 5
 christopher recommends this garage

20/08/2020

 Verified

Engine Management Light, Mazda Mx-5

Brilliant quick fix. Expertly done !
Driver

Marcin

 0 / 5

25/07/2020

 Verified

Cambelt and Water Pump, Alfa Romeo Giulietta

They did my cam belt, got 2 years warranty for it. 2 months later,breakdown on road,cam belt has been loosed, got damaged my engine,very expensive repair for about £1000.They blaming other workshop where it's been only oil topped up as they didn't even bother to check this when cam belt has been fitted in! This is the way they work and not taking any responsibility for what they have done!Scammers! Stay away from that place!!

Opening times

Services we offer

   Servicing and MOT
   Diagnostics
   Clutch and Gearbox Repairs
   Mobile Mechanics and Services
   Brakes and Exhausts
   Electrical and Batteries
   Engine and Cooling
   Air-Con, Heating and Cooling
   Steering and Suspension
   Hybrid and Electric Vehicles

Facilities

   We collect and deliver
   Courtesy car available
   Customer WIFI
   Refreshments

Other info

   1 Ramps
   We repair