Based on 372 reviews.
Cambelt and Water Pump, Volkswagen PassatI tried calling multiple times with no answer and booked online but made the mistake of driving over without getting a verbal confirmation. However was met with a very rude and angry person, telling me he doesn't have anyone and I should have called multiple times while walking away not wanting to continue the conversation. I understand the stress that COVID scenario is giving everyone with resource but doesn't justify rude behavior. I would have been perfectly happy with an offer for an alternate date. So the review has nothing to do with the craft guys who judging by the other reviews are probably great, unfortunately it may help to maybe invest in some customer service. This was going to be the first time I was going to use this garage as I am new to the area, going to look somewhere else now.
Front Wheel Alignment, Fiat PuntoExcellent service
Front Pads, Vauxhall Zafira TourerFast and efficient
Clutch Replacement, Honda CivicDespite booking the car in a week in advance, and then on the day of the actual job date, to arrive at the garage for 0800 as requested to be greeted by a chap sh stated can’t do your job today, I should have called ahead and made sure the booking was ok! Clearly no idea what customer service actually is, will never recommend this garage and I advise you read this if you think of taking up an offer from them!