It was very good experiance. Job was done quickly and price was reasonable.
was very happy with the job
Excellent friendly service and it only took 40mins or so.
I contacted In'n'Out on 10 July via whocanfixmycar.com and spoke to a member of staff at the Culverhouse Cross branch, who confirmed an appointment for me at 12.30pm on 12 July. Because I had nothing on email to confirm the time, I then used the "email garage" facility on whocanfixmycar.com to contact the garage and get a confirmation. I received an email back from In'n'Out confirming the time I was told on the telephone. When I turned up there at 12:20pm on the day, imagine my surprise to be told that I'd been shunted to 1pm and that the 12.30pm appointment had been booked weeks earlier and the staff member I spoke to who offered me this appointment was "now in Greece". I showed my email confirmation of the 12:30pm slot to the gentleman on reception, who denied all knowledge of it and told me the email had been sent by whocanfixmycar.com! Why would a third party website confirm a time which they would have had no way of knowing I'd been offered? And how had I previously been emailing another garage via the "email garage" link and quite obviously been communicating with a staff member at that garage and NOT whocanfixmycar.com? Just complete denial and buck-passing by In'n'Out. I never received so much as an apology for the mix-up either. I'm not going to comment on the work done to my vehicle as the customer service has been enough to put me off the place for life.
Great price, great customer service, have used a few times now. They always do a great job. :)