"SG Petch Middlesbrough are a family owned multi franchise dealership serving the people of Teesside in all aspects of Servicing, Parts and Accessories. As an approved garage operating under the Motor Industry Code of Practice, we: Listen carefully and actively follow up what you say. Maintain a clean, safe and friendly environment. Schedule an appointment that is convenient for you. Attend to you promptly on arrival in a friendly and professional manner. Obtain your prior authorisation before commencing any additional work. Provide a thorough explanation of the work that has been completed and the costs involved. Ensure the vehicle is returned at the time agreed in a clean and tidy condition. Wherever possible, contact you within 3 working days ensuring that you are completely satisfied "