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The Accident Team
Independent Garage

The Accident Team

  4.6 / 5
54 bookings
 Unit 68 , 25 cable street , London , E18NT
Member since June 10, 2017
Established 2016
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GB

Badges

Gold Customer ServiceGold Customer Service
Bodywork SpecialistBodywork Specialist

Badges

Gold Customer ServiceGold Customer Service
Bodywork SpecialistBodywork Specialist

About us

With over 50 years combined experience in the industry, your vehicle is in safe hands, repairing Ford Fiesta's to Ferrari's, our core values lies in customer satisfaction , we provide an honest and reliable customer focused service and all our work carried out to the highest standards. All our paintwork is covered by our Paint Peel Protection Scheme. Situated in the centre of London with local transport links within walking distance. We have a pleasant waiting area with free WiFi, and refreshments and all our staff are friendly and happy to help with any concerns or queries. We also provide accident management services, liaising with insurance companies on your behalf to arrange replacement vehicle, vehicle repairs, secured storage etc. We can also provide a pick up/drop off service if required*
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Reviews

4.6 / 5
5 Stars
 9
4 Stars
 0
3 Stars
 0
2 Stars
 0
1 Stars
 1

Based on 10 reviews.

Driver

Abbas

 1 / 5

02/03/2018

 Verified

Bodyshop, Audi Q3

I wish I could give zero stars for this company. Please avoid at any costs and do not make the same mistake as I did. I sustained damage to my rear passenger door and Ray offered to replace and spray the new door at a competitive price. I noticed various defects with the work on completion including hairs within the paintwork, misaligned door, inside of my car sprayed with paint, loose bottom panel and inner rubber seal peeling off. Ray has promised to fix this but after payment was made he suddenly refused to answer any phone calls. I have yet to even receive an invoice for the work completed despite asking many times. I then contacted the team at whocanfixmycar to lodge a formal complaint. As a result of this Ray admitted the garage was at fault and offered a goodwill refund; however Ray and Towhudul have subsequently gone back on their word and are now refusing to cooperate with me or whocanfixmycar. As a result their account has been suspended and they are unable to use this website. I am now reporting the garage to Trading Standards and will aim to recover my costs via small claims court. Unfortunately I cannot go back and correct my mistake but hopefully this review will allow others to make an informed decision before using The Accident Team. If you have any doubts, please contact whocanfixmycar, and they will verify my poor experience.
Driver

Defan

 5 / 5
 Defan recommends this garage

31/12/2017

 Verified

Accident Repairs, Audi A5

Absolutely brilliant service. Thoroughly professional, kept me updated throughout despite being during the Xmas period. Work was immaculate on the car. Would 100% recommend to anyone.
Driver

Folasade

 5 / 5
 Folasade recommends this garage

20/11/2017

 Verified

Accident Repairs, Toyota Yaris

Great service. They kept me informed the whole way through. Cleaned inside and out. Would definitely recommend.
Driver

Jim

 5 / 5
 Jim recommends this garage

13/11/2017

 Verified

Paintwork Repair, Lexus Nx

They did a great job and car looks like new. Pick up and collect too which was a big reason why I chose them. Very satisfied.

Opening times

Services we offer

   Bodywork, Dents and Smart Repairs
   Breakdown and Recovery

Facilities

   We collect and deliver
   Customer waiting room
   Customer WIFI
   Refreshments

Other info

   1 Ramps
   We repair LCVs, Fleet Vehicles