On 28/02/24 I was given a quote of £224.98 for front discs and pads for my car. Quote accepted and I booked the car in for 18/03/2024. So far so good.. However on 14/03/2024 I got a message from them via the wcfmc website saying the quote was now £349.66. I messaged them to ask why and I was told it was to do with wcfmc. I contacted wcfmc and they informed they have nothing to do with the quotes garages make. I then decided to get new quotes for the work via wcfmc website and guess what? I was quoted the original price of £224.98 again - I have had work done with Fife Autocentre before and I have been happy with it, but after this charade I will NEVER get work done with them again. I also see from other reviews that this looks like it is a common tactic which I find absolutely deplorable. I wish I could leave a 0 rating. Some feedback for Fife Autocentre - quote the price for the job and stick to it. Trust me. It helps with your customer service. Too late for me though. you have lost me as a customer forever
afternoon , i have quoted you once for work and only once , your quotes come from the wcfmc platform which is made by wcfmc for wcfmc , you are not contacting Fife Autocentre you are contacting wcfmc . i have explained to you already that my quote is correct for our business , we are part of the wcfmc set up and they use this quote system , we do not pick the system , there quotes are normally about 50/60% good , but i have to contact about 40% of the customers who accept quotes and explain incorrect prices Gordon
Best of the best
Great job as usual.
thank you very much , hope to see you again
Great bunch of lads that work there. Very honest and called within one our to advise car passed M.O.T
thank you very much and hope to see you again
Job done in 3hours great service
thank you very much and hope to see you again
Shocking and disgraceful. Quoted £170 online and then 2 days before bringing the car in was told "Your quotation is incorrect it's actually 250 blah blah" avoid absolute con artists!! This is 100% illegal - you should be ashamed of yourselves.
you accepted on a Friday night , we phoned you on the Monday , no answer and no reply , we then messaged you through the wcfmc system , you then replied telling me what i was doing was illegal and threatening our business with the papers and bad reviews , i pointed out to you our business never quoted you , wcfmc did and i have heard no more ling me what i was doing was illegal and threating m