Great service. Fast and friendly.
A fantastic service, excellent results would recommend this garage. The hubs look new ! I bow to those who can avoid wheel hub damage after 3 years!!!
i really appreciate your kind gesture Surinda and i hope to do better in future. im always a stone throw away no matter what your requirements are. look forward to assisting you in future. many thanks.
Excellent service. Was prompt at collecting the car when they said they would. Also called me to inform me of advisories. Was also able to pay by card using the portable card reader. Very polite and good mannered
This MOT/interim service was a chaotic experience. Garage failed to collect my car in the morning as promised, after a few calls (no one answering the phone) they returned my call after I left a message. Car was collected mid morning but not returned with no communications. I phoned 7pm to enquire as to where it was and was informed it had failed MOT and was still on 'the ramp'! I had an urgent appointment the next day. The owner promised to return the car next day / late morning with necessary work completed and re-test. After numerous calls from me (again, no communication) the car was eventually returned early evening. I understand the garage may have been experiencing staff shortage issues, but the main issue here was lack of information. Funnily enough lines of communication dramatically improved when they were chasing payment with numerous call/texts over the following days. No mention of the inconvenience or loss of earnings. My one previous experience with All4wheels was positive, but on this particular occasion they fell short.
As since you are our valued customer we feel disappointed to note you have had a bad experience with us however I would like to highlight that although nearly most of the Mot/service jobs we carry out are completed within the same day but if for some reason the Mot station delays it which I believe happened in this case caught us off guard and we tried to complete repairs immediately after receiving the vehicle back from Mot testing. Please rest assured that we try our best to keep all our customers notified but on some occasions there may have been a delay due to lack of staff. We anticipate to provide you with best possible service if you wish to use us in future. Many thanks
Good service, quick turnaround
2nd time I've used All 4 Wheels as I was so impressed from the first time. Very patient with me in arranging collection of vehicle as I am not home often. Work was done to standard expected. More work was required then initially thought but they were upfront about it and new price agreed no problem.