Richmond AC Garages and Dealers

We arrived at 08.30 with our Ford c-max for a new clutch we were told it would be ready for 5pm very reasonable price as per quote and a good job done car ready on time will use this garage again thanks guys

Had car to go through Mot as had failed previously, needed two rear tyres changed and rear cluster brake lights shorting and brake pads. Car passed Mot handed over £280. Did this in January, my previous tyre had a small puncture which I had to re inflate every 2 weeks. I went on holiday for 3 weeks in April and noticed the tyre flat. So I pumped it up again and ever since I've had to do it every week now, took it back and the guy who took my money did not seem interested. I have checked the light cluster and that is still not working so obviously my car is legal. Please don't use these guys.

I had the clutch replaced at this garage and this was completed successfully as the car seems fine so far. However, I have also asked for A/C recharge and they were not able to complete the job, they have advised that the EIC condenser has a leak and needs replacement. I have been charged £20 for this job even though my AC still does not work. Was agreed with Sam that he will call me the next day to provide a quote for the condenser replacement, he did not bother to call me back at all. Also they have not re-filled the engine coolant after completing the works, had to buy new coolant on my way home. Not very professional garage overall, had to call several times to get updates for collection time and did not even get response.

very pleased with the service

Excellent, honest and fast. Really pleased. Will definitely be back to get my bumper done

Good customer service and reasonable prices. Fair few things to repair and it was only 3 days.

36 £ was only for diagnosis

Everything fine. Good service . I recommend for everyone .

all done as promised.

decent prices and trustworthy team

Being new to the area I didn't know any garages and have been impressed with west lake They had excellent customer service, dropping me home twice, and dropping my car off for me once it was done The price was more than I'd hoped, but they broke it down for me, offered to leave the old parts with me, and knocked off the price for brake fluid The car now feels safe and for an old car, better than ever Great job

Didn't get work done in end but good advice

Great quick service. I arrived earlier than my appointment and was seen straight away. Took under an hour! Great job. Thanks guys.

As quoted, finished when promised - can't ask for more. Would definitely recommend.

Cannot recommend this place enough. fully serviced, MOT'd and replaced a part for an excellent price and have since been back for more work to be done which was completed quickly and efficiently. Excellent customer service from Alex who gave advice on what to do with regards to further repairs. 10/10!!

Yes! Prompt diagnostics, and timely service. Very friendly and knowledgeable.

Did a great job, wonderful

Great service and would recommend to everyone.

Great service

Did a good job

Efficient and excellent service, quoted on Friday and car repaired on following Monday.

Very professional. Thank you.

It was good as they gave me the quote the same day and the price was reasonable. The only thing I would say for them and in fact all businesses is when they pick up the phone they should say the name of who is speaking.