My Saab 9-3, which I bought second hand 5 months previously, needed a service, I was quoted £190. However, I had a feeling it would cost more as lot of work needed doing. After accepting the quote and dropping off the car, F and G rang me requesting that I come in so they could show me what was wrong... I was shown worn tyres, broken suspension, dodgy exhaust and many other faults. They would not proceed with servicing or repair work without having my express permission for each single item, which I gave. I had a suspicion that the bill would be hefty, and it was - a fully itemised £1400. They also gave it a thorough clean and polish, which it needed, free of charge