Mercedes Garages in Knaresborough

They were quick and efficient taking my car away. They gave me a breakdown of works to be done and the cost. Friendly team but unfortunately did not proceed with the work to be done on my car as they were too costly.

All ran smoothly problem free.

Car had a service and MOT performed. Received a call to say I would need 2 new front tyres as tread was running low and was quoted a price of £280. There would be a 2 hour wait for the tyres to come into stock, as I couldn't wait, I ordered in the tyres to a more local tyre fitter that had come recommended - at a cost of £232. The following day I took the car to have the tyres fitted - only to be told that there was absolutely nothing wrong with the existing tyres and, indeed, they have another 10,000 miles/1 year's life left in them. Although shocked and disappointed - I did give GC Motors the opportunity to explain. The only explanation I have received so far is that it was due to a training issue. Whilst I accept that all organisations are open to human error - this could have proved very expensive to me - their customer. It has however served as a learning exercise to me - do not take anyone at their word - no matter how professional they appear. Do your own due diligence before handing over cash.

Brillant service fantastic people and so helpful. Kept us up to date with everything going on and found out the problem wasn't what we were told it was by another garage. Will be using this company again. Thank you!!

Excellent service

Nice guy, supplied me with a courtesy car, good service and clean car! Will use again.