Arranged for CB Autos to attend my property to do a diagnostics check. Took time off work and waited in all morning and never showed up. No phone calls or communication, terrible customer service!! Don't waste your time with this site!!!
No problems initially - great communication to arrange a diagnostic, turned up on time and spent an hour checking electrics and locks. However, he then didn't call the following day to provide a quotation to do the work as arranged, and no response to my text. If you don't want to do the job, just say so - it prevents a delay in getting the job done and wasted money for a diagnostic that I'll have to pay again to someone who will actually finish the work! Maybe useful if you just want the diagnostic to then do the job yourself but for the vast majority of us, don't bother.
Wasn't open when arrived and didn't contact me, disappointed and wasted journey
Carl was brilliant, cost was as per the quote and car is running well. Would recommend
Outstanding service from Carl at CB Auto. What a great experience, not having the car break down - that was stressful - but the knowledgeable and swift help from CB Auto. Carl knew instantly which part had failed just from listening to the engine. I'm an instant fan. Carl and CB Auto will be taking care of my vehicles in future.