If it would be possible I would give zero star for this garage. Outrageous service, I am not sure if I can call that "service".
The owner of this garage is extremely rude, phlegmatic and DISRESPECTFUL! And according to my opinion he is probably racist towards Eastern-European people!
First, we discussed the time and the date when for a 1 and half hour work to fix my car. But when I arrived there at the first time (in the arranged time), they did not fix my car because they said I am late.
I am just saying we were communicating via this website in chat form, so I have everything in written form. I can prove everything.
I was not late. I thought I can give them a second chance (because of their really good price), so we discussed the time and date again via this website, and I went there again in the arranged time, but the same thing happened, but this time the owner of the garage was even yelling to me!
Their price offer was so good (£120 cheaper from any other offer), thus I gave them a third chance.
But this time I called them before I go there (since I did not want to waste my time and fuel again), they confirmed I can go immediately and they will fix my car (they said it will take 1 and a half hour), but when I arriced there they said I was late again. I arrived there at 10AM and they said I need to leave my car there until 2PM. I told them I work with my car, the only reason I came here on this day in this time because they confirmed I can come here now for 90 minutes work. I told them again, I work with my car, then I got the usual answer from the owner of the garage: "not my problem".
Then I left them without any word.
They wasted my time and fuel, 3 times and my car is still not fixed!
The owner has zero customer service skills, zero flexibility towards customers (his answer to everything: "not my problem, is it?" or "not my business, is it?").
I would never recommend this garage to anyone.
Seriously anyone who reads this: AVOID THIS GARAGE!
