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The service I received was first class. This is a family run business that treats its customers like extended family. Chris picked my car up from work and left a courtesy car for me should I need it. The job was completed entirely to my satisfaction and the management and staff are so friendly and utterly professional. I popped into the garage the next day with a separate minor issue with my car and Chris sorted it out on the spot and no charge was made. I'd recommend this garage to anyone without hesitation. Thanks John and Chris.
Service carried out as requested. Very efficient and friendly staff. I'd definitely use this company in the future.
very nice people and good service , will go there for my next one too
Utterly brilliant, they did the whole thing in less than an hour. Can’t fault the service, more like a pit team in formula one!!!
I'm so happy with the help from this garage, my car failed it's MOT at another garage and was wanting me to pay £480 to have it fixed! Lee offered to have my car collected to give it a second opinion, he rang me within a few hours and told me my car was fine
excellent service great job and good price on extra work and was still done in time scale. Will happily use them again.
Having my vehicles repaired usually fills me with dread, as the final bill is often a lot more than expected. I had part of my exhaust repaired after requesting a quote from RMC, so I knew exactly how much the repair would be. As it happens, it was £80 cheaper than the competition On arrival, I was greeted and shown what the repair to my vehicle would consist of. Everything that was agreed, was carried out by Lee and his very competent staff. To be honest, this experience could not have been any better and I left feeling very satisfied. If you are looking for a professional outfit to look after your vehicle, then give Lee and his team a try, you certainly won't be disappointed.
Great service, thank you
Just had a great experience with Woodhorn Motors, Quick and efficient, honest pricing and friendly service, would highly recommend. We will certainly be back.
Top work carried out no hidden costs, trustworthy defo always use this garage from now on
Great service had the cambelt and aux belt done. Customer service and mechanical side excellent. Will be getting quotes for any future work. Thanks guys
I would 100% recommend Woodhorn Motors. I was a little bit apprehensive being a young female taking my car to be serviced for the first time, but everyone was friendly and helpful, and really put me at ease. When I picked the car up, I was informed about an issue they had found while carrying out the service and told how much it would cost to fix/how long it would take if I was to book it in at a later date. I will absolutely be going back to Woodhorn Motors after such a positive experience.
Brilliant 5 star service car was picked up on time and delivered back on time at no extra charge. They even showed me the old parts that had been replaced and the new parts where of the highest quality. Since the work took 2.5 hrs instead of 3 hours they reduced the price from £231 to £208.91 so I will certainly use them again. Brilliant customer service. 5 star performance.
I would definitely recommend TDL for many reasons- firstly I rang on a Friday morning and they fitted me in later the same morning! I was shown step by step the process of regenerating the air con as well as being given valuable advice regarding its use in the future. Coffee (as promised on the phone!) arrived immediately and despite arriving early for the appointment, my car went straight in (literally!) to be hooked up. Very friendly staff, family run business who operate a professional service ,with reasonable prices and even pick up and deliver your car if requested. I will certainly be calling again for other quotes and envisage I would use them again in the future with confidence! Thanks Trevor, Trudi and the team!
I'm very pleased to have found this garage close to home, very efficient personal service and competitive on cost. Thank you Trevor and Trudy, I was fully confident that the work would be carried out to a high standard and will certainly be using you again. Many thanks.
Dropped car off on the morning was explained what work would be done .They later rang to say it was ready before the time .Had no problems with this Garage would probably use them again
Very efficient booking process and work carried promptly whilst I waited. Very pleased with the work carried out and with the price I paid.
Diesel Particulate Filters are extremely important to have in your vehicle. The filter captures and stores exhaust soot in order to help reduce emissions coming from diesel cars.
Ever since 2009, the Euro 5 standard has been enforced, a rule which ensures all new diesel cars must have particulate filters fitted.
These pieces of equipment were introduced in an effort to reduce the particle and soot emissions from diesel engines. Diesel Particulate filters (DPF) trap soot before it blows out of an exhaust and like any filter, it requires cleaning in order to maintain performance.
Fortunately the filter itself has self-cleaning capabilities known as regeneration.
There are two types of regeneration which can be carried out on your car.
This process happens automatically while the exhaust is at a high temperature which will usually occur when you are driving down a motorway or quickly down an A-road. However, as many vehicles aren’t always being driven at high speeds, an alternative system for regeneration exists.
This method of cleaning the DFP is controlled by an engine management computer and happens automatically when the filter reaches 45% of its limit. The process is initiated by the fuel injection being increased which makes the exhaust heat up and therefore clear the filter. However, if your drive is a short one and the process tries to initiate, it will not be able to properly clear the filter, in this eventuality, the warning light in your car will come on.
A drive of about ten minutes at a speed of around 40mph should be adequate for the process to be successful.
If these issues are effecting your car it is almost certain that you will need your filter replacing which is likely to cost upwards of £1000 including diagnostic and labour time.
And if you were thinking of saving all of that time and money by removing the filter completely, think again, it’s illegal to remove the DPF.
The Department for Transport states that it is an offence to remove the filter or modify the piece of equipment in a way which would result in the vehicle failing air pollutant emission standards. Breaking the law will result in the vehicle not being road worthy so if you are ever offered to have your filter removed, make sure to keep this in mind.
Every MOT now includes a check for the DPF and a smoke test from the exhaust so there is very little chance of getting away with removing the filter.
If you need to have the filter regenerated manually, you must take your vehicle to a trained professional immediately. They will initiate a process where the exhaust is heated up to a point where regeneration happens and soot is cleared from the filter.
Finding a mechanic you can trust to do a good job and charge a fair price, is not always easy which is why we have simplified the process.
We work with a network of over 11,531 mechanics and garages across the UK so we can find competitive Diesel Particulate Filter Cleaning deals for you.
To find the best Diesel Particulate Filter Cleaning service available in your region;
You can then compare the quotes and read reviews from previous customers to find the best Diesel Particulate Filter Cleaning deal in your area, before booking the Diesel Particulate Filter Cleaning online.