I contacted Vehicle Solutions and they were initially unaware of the WhoCanFixMyCar price of £189 attached to their offer but agreed to carry out the Full Service at the advertised price. Ashley, the telephone operator, was very helpful and polite and arranged for someone to collect my car for an additional £10. He also said that they would look at an electrical problem I mentioned with the driver's seat for £29 to diagnose any problems they found. The car was picked up a little later than agreed and was returned to my door approximately six hours later after I called them. It had been given a clean on the outside which I appreciated. Over the phone I was given an overview of the service carried out and was talked through the recommendations for future repairs. The electrical fault was not something they said thay could fix so they referred me to another specialist. The car drove as before but after a few minutes I noticed that the alternator/ battery warning light had come on and I discovered that the car was leaking a large anount of oil. I called the garage up and they said that they would look at the issues for a diagnostic charge of £29 but would waive the charge if they thought the issues had not been caused by them. I have yet to take the car back in but will edit this post afterwards to reflect my conclusions.
