Car wasn't handed in. Asked for a courtesy Car, the car they offered wasn't taxed nor insured. Will never use who ca fix my car.com again.
Everything was great
Great service would use them again
Good bits: Very responsive to messages. That's it. Bad bits: Timing belt change was delayed by two days despite one day service promised at the beginning. When I finally got my car back, turned out it was done incorrectly and they had to do it again. That was done with another two days of delay. Garage promised to pick up car using breakdown truck, but the car was picked up and delivered on the wheels. Till today I haven't received any invoice for the job done. Oh, and forget you'll ever get to call Richie! He isn't answering any of his numbers and won't call you back for a few hours. It was such a wonderful time waiting for him to call you back and inform you won't get your car back when promised. Would not recommend to my worst enemy.
Very bad customer service experience. Posted my job on here twice, colins accepted twice and have contacted me once through messaging but they have still failed to book me an appointment. Also the second time they accepted the same job I posted it was more expensive. Won't be using colins or whocanfixmycar.com again
At Flear and Thompson Kia, Dunfermline, we pride ourselves in offering the highest level of care whether your current model needs servicing, or you are looking to buy a new or used Kia. Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality – it explains why so many people choose our cars, and why we keep growing all over the world. Plus, with our state-of-the-art European Factory, the future is brighter than ever for Kia Motors.