Fast and efficient service
Price quoted price paid no extras.Good service clutch done in a day.Taken to bus station to get home. back to the good old days when a garage repair thinks instead of plugging it in to something. Will recommend and use again with confidence. John
Thanks lad for fixing my car
Absolutely fantastic service couldn't have asked for better the price for the work was fantastic took 2 days to complete which was to be expected for a new clutch fitting. Would highly recommend and will be returning with any other problems should they arise
The lads at gearbox ne Ltd where very efficient and work was completed in 2 days what we agreed, would recommend to anyone.
Excellent service, I will only use Falcon Performance UK Ltd in the future.
What can I say.... Absolutely outstanding from start to finish, from the price I was quoted to the receptionist on the phone and finishing off ..... The service I received in the garage. I highly recommend this garage by far the best in Middlesbrough. I was kept informed all throughout the repair and the price I was quoted was the price I paid with no hidden extras and that doesn't happen often. I will definitely be back and will recommend them to all my colleagues who I work with and that's over 100. Thanks again Steve Falcon and staff.
Took my car to falcon performance in skippers lane to have my front breaks and discs replaced and from start to Finnish I could not fault them ,from the initial phone call to book the job right through to the completion the whole service was excellent ,would highly recommend them and will be taken my car back for its M.O.T in June
Great service will recommend and use again.
Excellent price and service
I'm appreciated that they has fitted for my car little parts been done job I feel happy be safe side so I will do again their job if any problem I go pop up come to their garage :)
Brilliant service and good value, I would use this garage again.
brilliant job and service. made it nice and easy to drop car off and they even collected me when the full job was done :)
All fixed and back same day
was dealt with very quickly and was able to be booked in within a couple of days. More faults found during service which increased cost, but is running like a dream now. will be returning again for MOT when due in July
Response was very good and I was delighted with the service.
Excellent customer service, kept informed of progress at all times. would highly recommend
"SG Petch Middlesbrough are a family owned multi franchise dealership serving the people of Teesside in all aspects of Servicing, Parts and Accessories. As an approved garage operating under the Motor Industry Code of Practice, we: Listen carefully and actively follow up what you say. Maintain a clean, safe and friendly environment. Schedule an appointment that is convenient for you. Attend to you promptly on arrival in a friendly and professional manner. Obtain your prior authorisation before commencing any additional work. Provide a thorough explanation of the work that has been completed and the costs involved. Ensure the vehicle is returned at the time agreed in a clean and tidy condition. Wherever possible, contact you within 3 working days ensuring that you are completely satisfied "
Simon Bailes Limited operate a customer-focused business, committed to the pursuit of excellence through our people and services.
Established in 1979, Simon Bailes Limited comprises three Peugeot franchised dealerships in the North East - Northallerton, Stockton and Guisborough along with a state of the art Accident Repair Centre in Northallerton.
As you would expect, the business operates above the exacting standards required by Peugeot in terms of the level of customer service, staff training and production of work to the highest quality.