Ok
well where do I start with my praise for everyone at VRS REPAIR SERVICES who go that extra mile to put their customers first, after being totally ripped off quote wise by the big high street exhaust companies one of which refused my car because the manifold bolts were seized,VRS came to my help within minutes of posting on the site, cost was quarter than the high street exhaust places and an extremely fast turnaround. before paying any expensive high street fitting centre costs give VRS a call you will not be dissappointed, am so pleased to find these guys. VRS = VALUE RELIABLE SERVICE. Thank you VRS your a credit to the auto trade
Oil change fine. Follow-up jobs to hand brake and calipers were a joke. Returned twice to get hand brake sorted and ended up having to go somewhere else. And calipers were put on rear wheels shoddily. Had to return as wheels were hot. Pins were discovered as being disintegrated on all four calipers by another garage - how they didn't notice that I have no idea. The oil change was fine though.
Very efficient
Great service from this Garage. Very personable staff great information and explanation every step of the way. As a single woman did not feel unsure of honest quote which happens frequently and in fact felt very secure throughout the repair. Will certainly use again and would definitely recommend them. Thank you VRS.
Quality of work and customer care was fantastic. Will be going back for the next scheduled maintanance work.
Excellent customer service from start to finish and job completed in the time they had my car. With this garage completing many other jobs on cars like mine i would recomend them to anybody looking for a great friendly garage like i did 5***** all the way
I found this garage to be really professional, great customer service, really friendly approach from girls on reception too. This was the first time I had used this garage and would definitely use them again. Great job!!!
The work couldnot be done because though the mirrors are not heated, the manufacturer fitted a heated glass on the car.
Very happy about Fenham Garage Services! Terrific customer service, warm welcome and cosy reception, very clean place and a "Women friendly" environment! The mechanic who carried out a free inspection on my car was very clear and honest about the job that needed to be done since the beginning. They gave me an initial quote, which was the final price and the car was ready within a couple of hours, while they kept me informed about every step of the job till the end! When I went to collect it the same mechanic I had spoken before has explained everything they did and again, everything was very clear- also for a person who does not know anything about cars! Thanks Fenham Garage Services and thank you so much Whocanfixmycar.com for finding such an excellent garage near my house!
Great guy & great price. I will be going back to Jack next time the car needs something. I had to have the clutch changed and now it feels like new. Great job, Highly recommend.
Arrived on time and did the job in a very reasonable time at a good price. Will use again. Thanks.
Excellent service especially given it was Bank Holiday, good communication, arrived promptly, sorted the problem, fair price, would definitely use again.
I would definitely recommend Jack to anyone who needs work doing on their car. My car had failed its MOT, and I was offered £350 by the garage to fix it. Instead, I put a request on whocanfixmycar and Jack came straight back to me with a quote for £140. We arranged a time for the following day, and Jack travelled to my house and carried out all the work I had asked for (including an advisory from the MOT) quickly and efficiently. The following day, the car passed its MOT retest with no advisories. Very happy customer.
Very reliable would use again
Fantastic, very thorough, i don't know Newcastle at all so it was great find the garage!
Full service and MOT done the same day had to pay for extras to pass the MOT but was also great and cheap. Very friendly also provided me a courstey car which is a bonus as need to go to work and then back for my car. Outstanding. Will definitely taking my car back there. Highly recommended cheers lads
Quick responses through the platform and good service for drop-off and collection. I would happily use Torque Garage again. Thanks
Work completed to price quoted. Finished promptly, staff were friendly and helpful.
I was stuck 200 miles from home with the slave cylinder gone.As I have previously run a small garage business I knew right away it was a gearbox out job and get clutch replaced at the same time.These guys sorted it out for me in the time they said it would take at the price they quoted.They did a great job with good communication throughout and gave good professional advice on anything to look out for.They also changed the gearbox oil while they were in that far.Would definitely do business with them again.Cheers guys,well appreciated.
Perfect
Excellent service will be using again
Excellent all round service for the price. Would certainly recommend and use in the future.
They quoted a price and apart from a faulty head light which had to be added,;that's the price I paid. Collected and dropped off my car - great price, great job, great garage.
They actually charged me less then the quote as the brake fluid did not need changed. The guys at the garage were great, definitely will use them again
Excellent customer service with Steve Martin (owner/manager). I've owned Audi A3's for many years now and used a flexible long-life service with Main Dealer, but find them very expensive these days. Britannia Auto Centre provided same service and uses Original Equipment parts/dealership recommended lubricants etc. and I was highly impressed with their efficiency and with a courtesy car provided too. Would not hesitate to use for future services/MOT's. K.Walton. 28.04.2016.
Bang on!! Price quoted was the price I paid. They inspected my front discs and pads and said they were fine, no need to replace. Hire car was spot on and a nice little touch giving it to me free of charge for being a first time customer although the £10 charge it would have been, is a good price. Would thoroughly recommend.
An excellent service ... great communications, everything explained simply, flexible and a superb courtesy car. Couldn't recommend them enough!
Steve got back to me with a quote extremely quickly and happily answered any queries I had regarding the price. for example the original quote was £160 which I thought was extremely cheap, I asked a question whether everything was included in the price but the discs were not. this meant the price increased slightly but it was still by the cheapest price by far at £225. I was most impressed when I was offered a brand new courtesy car while mine was having work done, which is a real bonus! all in all the job ended up costing £358 upon the discovery that a calliper needed replacing also, I was more than happy to pay the extra on top of the quote as I was told in good time that it was needed. I found the guys very helpful and easy to deal with and the discovery of an Easter egg and mug after picking my car up made it that bit sweeter..... nice touch!
Steve and the team at Britannia made an excellent job of my car service and MOT. Steve gave friendly and professional advice on my car and as a result it now drives like new. Cannot thank them enough. Great job at a great price. I will be back.
