Alloy Wheel Refurbishment in Colchester

21/3: Y

Work completed on time and the details clearly explained. Polite and workmanlike, will definitely use for car servicing in the future

Chris turned up at 7pm on the 20th Dec to diagnose the fault, and noted a major power failure had occurred. He was going to keep in touch this week but as it's christmas he's probably got too much on at some point. Good of him to fit me in, and I await the update as to what happens next. I wish all a happy christmas.

Excellent friendly service. Efficient. Vehicle checked at time agreed. Advice given and quote provided for what was needed to repair vehicle within time scale agreed. No hesitation in recommending this garage.

After being called by Hyundai Customer Service re the quote they had submitted and I eventually chose I called Hyundai Customer Service back to accept the quote and then called Haddocks Colchester and they promised to call me back the next day, when parts arrived to arrange booking for the job, they did not call back, and still heard nothing for further 2 working days. Lost all trust in their professionalism if they can't even keep their word over a simple phone call how can I trust them to do the work properly! Hyundai Customer Service Liz was fine, professional and friendly but Haddocks is a franchisee and they made no effort to contact me at all. Last thing I need is to have to chase up a main dealer to even get the ball rolling! If they cannot respect me how will they treat my aging car! I cancelled the job via Hyundai Customer Service and am going to get the work done elsewhere.