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7 jobs done
very helpful, excellent value
Brilliant service. Could do enough for me. Really reasonable prices, would recommend them to anyone.
got a very quick response, fault was rectified so service was not required but would definately use them in the future due to helfullness and speed in which they were prepared to carry out the work.
Car picked up free of charge. Taken to Yarm MOT and Service centre. Parts ordered, fitted and checks made. Other faults found and rectified immediately AND a courtesy car used! The guys could not of done enough for me. Very very satisfied customer.
3 jobs done
Everything done to a high standard
I wouldn't recommend them to anyone. Not even for a tyre check. The service was meant to be while I wait, change of drive belt. I waited for two hours, then I took my car and found on the journey back that the hazard lights for the alternator were flickering. This wasn't there before I gave them my car. I noticed that there was new bolts on the alternator and the engine cover!!! although as far as I know changing the drive belt does not involve doing anything with either!! I went back on the same day, and asked for a manager. I got two persons who treated me as if I was trying to trick them to fix something already broken. They insisted that the car was like this before, although I later found that none of them was involved in fixing my car. They tested the car and found that the alternator was not charging. I explained that I am a long distance commuting doctor, and I couldn't have reached them if the alternator was broken before they changed my drive belt. Their reply was that electric appliances can break anytime!!! Then gave me a quote for a new alternator 245 GBP. In my view, they have done a poor job, and their customer complaint handling had the attitude of accusing the customer until proven otherwise. I am currently considering taking this further with the Retail Motor Industry Federation, the Vehicle Builders and Repairers Association Ltd, or the low claims court
Excellent service, recommended
7 jobs done
Took my car to falcon performance in skippers lane to have my front breaks and discs replaced and from start to Finnish I could not fault them ,from the initial phone call to book the job right through to the completion the whole service was excellent ,would highly recommend them and will be taken my car back for its M.O.T in June
Great service will recommend and use again.
I have recently received my vehicle back from Falcon Performance after carrying out an MOT. I am very pleased with the service I received and the car came back spotless after the free of charge valet, it was like a new car. Steve is really friendly and explained everything that had been done. I would definitely recommend them to anybody and everybody.
unable to carry out work but very helpful, would recommend.
6 jobs done
Iain done a great job replacing my clutch and flywheel. I can't recommend his services enough. I would certainly go back to this place with any transmission related issues.
Rank 1 for service and support job do in no time at all would send all there thanks exellent job
Autoscan is a family run garage. WE pride ourselves on honesty and never carry out additional work unless you are contacted to give your approval. We use quality parts and oils on all vehicles, we treat the vehicles as if they were our own.
We have three technicians on site, one of which is a Peugeot trained technician with over 8years experience. We also carry dealer level diagnostics for Peugeot/Citroen and all other vehciles catered for.
We offer custom remaps, for all makes and models, EGR deletes as well as DPF deletes.
"At Mercedes-Benz of Teesside we offer a full range of after sales services, including Mercedes-Benz Service, MOT, Repair and Genuine Mercedes-Benz Parts. We care about the maintenance of your Mercedes-Benz as much as you do so offer our services with competitive prices and quality in mind. We also offer The Club which is exclusive to Sytner Mercedes-Benz customers and is our way of ensuring that once you have driven your Mercedes-Benz away from one of our businesses the level of customer care remains. Whether your Mercedes-Benz needs an oil top up or you simply want it cleaned to keep it looking its best, visit us at a time convenient to you. Membership is available when you have your Mercedes-Benz serviced with us and renewed every 12 months when your service is carried out. The Club will ensure that you'll never have to get your hands dirty again. We look forward to welcoming you to our business soon."