I found GT Service centre on WhoCanFixMyCar.com. I'd been to BMW Stratstone 2 weeks prior, paid £400 for a full service, they said I needed a new thermostat (despite no warning light showing) and charged nearly £400 to fit it. Less than 300 miles after this 'full service', the engine management light came on. I took it back and said there was a faulty service light - it couldn't have been spotted at the service. I asked how much it would cost, heard nothing for over 24 hrs, then they sent a message with a quote for £600+, with a too-easy-to-accidentally-hit 'authorise' button. By this time I'd had enough, and took it to Toby. The service I received was the polar opposite! He gave me a lift home, promised they would contact me swiftly (they did) and would only charge for the work they did. They diagnosed NO faulty sensor, and charged only for one hour's labour, promising to even discount that if the fault should return and they have to fix it. No swanky sofas, no filter coffees, just straight, honest advice and prompt attention. Call off the search.... I've found a garage I can trust! You've now got two more customers (my wife has a Renault) and BMW Stratstone have lost one permanently. If you own a BMW, save yourself a ton of money and have the guys at GT Centre look after it.
