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The whole experience with this garage has been nothing short of a disaster. First, poor contact - having dropped the car off for service and MOT I had heard nothing for several days, so had to chase them up how it was going. Oh, its all done they say. Exccept the MOT had failed due to a wiper. So why didn't they ring me and tell me that? So I tell them to replace the wiper and have it re-tested. I ask them to contact me next time which, give them credit, they did. So I go to pick up the car, the service history book had not been stamped so I have to ask the only mechanic there to do that. And specifically ask again for the MOT certificate. I think the bloke was clearly a million miles away after coming back from his holidays. Much more seriously, after the comedic handover I turn on the ignition in the garage and the Engine Management Light is on. And the engine sounds like a bag of spanners. So I ask the mechanic to have a look, which he does. He takes it for a quick spin and resets the warning light and gave me some story about the exhaust why it might sound rough. Now I am not a mechanic. Thats why I pay to get it serviced. But it is now very clear the car is misfiring, and having read up for a few hours there's a few possible reasons. But I don't understand how a trained mechanic could work on that car and not pick up on it. Poor customer service and basic attention to detail - my theory is they're trying to do too many jobs in the least amount of time to make up for the fact they're cheap. As they say, buy cheap buy twice, as I'm now having to get my car looked at again. And it definitely won't be at Aldermere Service Centre.
Friendly staff. Fully recommended. Great job done with quality parts. Thank you.
Fantastic service, car was collected early morning and bought back in the afternoon. Would use again certainly.
Best priced garage I could find. Excellent service. Travelled from Telford to have the work done as it was £70 cheaper than any other local garages. Cafe across the road does an excellent breakfast while you wait.
VERY GOOD COMMUNICATION AND SERVICE, COLLECTED MY CAR AND RETURNED AS ARRANGED, CAR IS DRIVING BEAUTIFULLY NOW, VERY PLEASED, WOULD RECCOMEND
great job
They were fab!
Excellent service by friendly staff will be using them again if I need too
Excellent service throughout.. Very reasonable quote (1/3 of the price quoted by the garage which failed the MOT) and a quality job. Advised of additional work needed and evidenced it, carried it out with minimal increase to original quote. Made an error in costing (in my favour) and honoured it despite my insistence I'd happily pay. I can't fault the guys at M8, they're honest and reliable and take pride in carrying out a top job.
Spot on, quick appointment, very reasonable price, great service, really can't fault them at all! Thank you, iv found my new garage!
Did not use this place
They were quick and efficient with a good price which didn't change from the quotation
no issues at all, good communication and job well done.
Very friendly and expert service
Cheapest wheel alignment in west midlands area +30 pound New tyre 16 inch.100%positive feedback
Fantastic, very happy, car sounds great, nice people
Everything was fine
Fast and friendly service was told to wait for an hour while they take a look but it was much sooner! Will return to get my car issues sorted.
They were not helpful, in anyway, who said they good , back street
Great customer service from zaman
Finally a garage that seems trustworthy..
Extremely good service! kept in touch all the way through the service. Diagnosed failure with tyre pressure sensor, quoted and detailed the price then fixed it in a snap! Earned themselves future customer!
Yes they did a good job. However, i have already gave them a 5 star review but i keep receiving emails to review again!!! Please stop harassing me!
I cannot say enough good things about this garage. They are professional, clear, concise and fair. Best garage I have ever used.
Great quality brakes great price
They diagnosed the problem for my window and told me a new regulator would fix the problem which it did as i bought one and worked perfectly fine. I also asked if they could fit my rear brake hubs and shoes to which they told me straight away that they could do. All in all very friendly staff and great customer service.
The car was in for a winter check however a number of issues were found and I was contacted and advised which jobs were a priority; I am not mechanically minded however the explanation was given in terms I could easily understand I authorized certain jobs and was informed they could be done that afternoon. I cannot fault the work that was done; all parts that were changed were kept for my inspection. This garage is local to me and I will continue to use them in the future. They are friendly and knowledgeable and give excellent advice. Totally recommend them.
Great service- I am really happy - and a good price. Kelly's delightful and so helpful. And friendly!
Made to feel very welcome on arrival; advised of length of time job would take and contacted as soon as vehicle was ready for collection. Would recommend to friends and family.
Used this garage to do all four brake pads and rear disks. Well priced and work carried out to a high standard. Would Deffo used again.
