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Excellent service, i had my clutch completely dead, i called the garage at around 7 pm, had the car picked up 2 hours later and fixed next day. Patrick was just amazing and the whole team was very professional. The cars drives very smoothly now. Definitely recommend.
excellent, first class service & a quick professional repair.
Great service! Will definitely use Patrick again. Very reliable and an excellent job
Ross' are always extremely busy which is testament to their work ethic and workmanship. I went in for a service and came out with more work having been done which is expected from an old car. They were honest and upfront about the work that needed doing and gave me quotes before going ahead. My only gripe would be turnaround of service (which is down to being so busy and popular!) had to go back a couple of times to finish the job but it was eventually done. I would recommend based on the reliability and honesty of the service and competitive prices, it's a family business and I prefer to support local businesses if I can. They will be my go - to mechanics from now on, despite my car giving them a right head ache! (Apologies in advance, we all need a challenge now and again right?)
Excellent communication. Did a small fix FOC in addition to main work. Workshop and office in clean ordered way. Nice guys. Happy client!
Highly recommended, will use their services again.
Customer service shocking. Attempted to charge for numerous extras bits and called me a few minutes before garage was closing to collect the car. They tried to charge me more explaining they made an admin error and were suppose to quote me double even though i had sourced the parts...i refused to pay anymore than 70 (which is 10 pound more than quoted) They also offered me a free mot which i refused as i was recommmended another mot company. After refusing i was threatened that my car would not pass mot. Took my car for mot the following week and it passed...ross motors tried to bully me and exploit me, i believe they saw an opportunity to get extra money from me. I will never use them again and will tell all my friends and family about them
1 .Fine with pick up on time quote £245 inc VAT 2. Car showing 2 lights which is why I booked in , didn't need service but I added that on. 3. Car brought back with same 2 lights on but guy who dropped it off said nothing!? After running after his car , told him and they took the car back. 4. Fault found another extra charge £73 ( took labour off) to fix although this was all agreed in the £245 quote 5 I did add MOT and break pads around £387 on top the total bill £707 6. Car dropped with zero petrol in just fumes 7. Nice guy on phone seems genuine , just not the smoothest transaction!
Honest, fast and good work.
Great communication, reasonable rates, highly recommended.
Really great service. Definitely be back again.
Professional Staff.. Excellent communication . Would recommend this Garage..
Excellent service done on the same day no problems very pleased with it I would use them again And all done for a great price
The garage partner who gave the quote was very good and knowledgeable about what we had to discuss and to get the replacement parts 2 new actuators ordered from Germany, bushes, fitting of new tyres, oil and oil filter all swapped with a years warranty on parts and labour. A van was offered to me while my car was being worked, this van was not the clean as it is used for the garage but it was appreciated as I would have been without a car. My suggestion would be to have a small car for cars that have a job like mine done. On the day of the work, the comms was a bit poor as I had to keep contacting to find out what was happening, (It would be good if that changed) only to be told of some complications and that the car would not start and the battery had gone flat, so I could not collect the car on the date of the repairs. Still not a issue as I had the Garage vehicle. Next day the comms was much better and I was advised to collect the car, but the car was not ready for a further 30 mins after I went to collect. To be fair the mechanic was very knowledgeable and polite and knew his field of expertise. I have no complaints from this garage, the work was completed as best as it could with the time constraints, the staff were good and help to provide some knowledge to me about my car, the work was clean and tidy and I now don't have the issue that the car went in for. I would recommend this garage with its good standards and I hope they take up some of the suggestions. The price I paid was what I was quoted.
The Honda garage quoted me nearly £700 for the part I needed; a computer chip light on the dashboard which came on indicating a fault with the air bags. Galaxy Auto got me a 2nd hand chip and they charged me just £125. I was delighted with their service. Every staff member I spoke to were very polite, helpful and knowledgeable. I think if was a family individual business. EXCELLENT, & I would use them again if I needed.
Very good service.
Car Technic did a great job. I am very satisfied. Will definitely come back. One of the biggest factor why this job felt so satisfying is the guy who took care of it: Daniel. He delivered everything he promised on time and with the best possible quality. Thank you so much.
Daniel was very helpful and knowledgeable on the phone. I didn't end up using the service due to lack of time, but I will go back there as soon I get the time and use their services.
I had my Nissan Qashqai serviced and MOT'd in May 2016. The whole experience was very smooth. My car was picked up on the agreed day and time. When my car was returned it had cleaned in and out. I would be happy to recommend Car Technic to friends and family.
I highly recommend! This gerage. was Very friendly and honest. Good price. Job was done in efficient time. Car picked up and was dropped off clean (inside and out). Thanks Daniel for early appointment !!
Excellent service, good communication and the car came back spotless. Highly recommended.
Anthony was quick to respond, the garage is very conveniently located for public transport after dropping off the car, fair prices. Happy with the work done. The online diagnosis given by WhoCanFixMyCar.com was wrong though, however there's nothing the garage could do about that. Will definitely use again.
Had to make the choice of clean/regenerate the DPF filter or replace a new one, I asked them to try to regenerate and if not working, then replace. They were very honest and regenerated the filter and saved me quite a bit of money, this is the kind of honesty that you would go back for.
Would definitely recommend this garage. Had a suspension problem on my Mercedes so initially thought the cost of the job would be dear. Turned out to be a shortage with the electrics. Car was repaired at a reasonable price. No unnecessary work carried out. Anthony is honest and hard working. Even fixed a gear shifting problem I never knew I had. Great job!
COULDN'T FAULT THEM
No hidden costs, the quote received was the price paid. Completed work very quickly and a pleasure to deal with. I will definitely use him again and also recommend to others.