Mercedes Service & Specialist Garages in London

Excellent services. In constant contact with Patrick was collected and return as stated. Price quoted was the final price. Patrick also touched up a couple of chips on the door edge and a smaller scrap on the back bumper ( within the quoted price). Totally satisfied with the finish and the expertise of the company. Would totally recommend them.

Great garage! Good guys who are professional and efficient. Will definitely return and recommend to everyone.

Very competitive price, handy location for me. Patrick is very nice fella, very helpful, sourced good quality (Bosch/Brembo) discs and pads. Job was completed speedily. Would whole heartedly recommend ACS. Came across this site and ACS only via google search. Very glad I did. Would use again next time I need garage.

Yes

All things considered it was a good experience (so far). I've asked them to carry out a specific task and they did it OK. They fixed my clutch on the same day (within 7 hours). When i was dropping off the car I was lucky to see my new clutch arrive (they use generic parts from Euro Car Parts). They provided transport for me to get to work and when the car was ready they dropped it off at my office. The only snag was the dreaded call half-way through the day. I was told that my gearbox had no oil in it and was advised to pay £53.5 for 4.5 litres of gear oil. I knew this wasn't possible, so I pushed back and somehow the price dropped to £32.5. I was offered to forgo the extra service item, but I was worried they could just drain the oil from the gearbox to make a point and I'll ruin the gearbox before I get home and add oil to it on my own. So i accepted. It's possible the gearbox was low on oil, but the guy on the phone clearly said: 'no oil, need 4.5 litres'. I think they just wanted to a bit more money to cover the extra cost of the clutch (they initially quoted £100 for it, but when they showed me a bill from Euro Car Parts it said £116). So on the whole, I would trust them with a specific task, but I wouldn't give them my car for a 'diagnosis'.

What an amazing garage. Beat all garage prices by 50 pounds. A very simple set up but the quality of workmanship is brilliant. I was waiting here for one hour whilst I was having my work done and I can say that this is one hell of a busy garage with a whole line of cars waiting to get their tyres put on and also customers wanting mechanical work done. This is now my new garage from now on as they are very transparent. Brilliant garage at an amazing price and great workmanship. Will highly recommend to everyone and also Kaz the owner is a very young smart guy and likes to talk about business and money. Whether it's a service or a major job then definitely use this garage. Thank you so so much to New Shepperton Tyres & Autocentre.

A clutch replacement was needed rather than attention to the gearbox and has solved the problem . The car was collected and returned within the timescale promised and I was able to check on progress over the phone. Full marks for that but less than full marks for the paperwork. Payment had to be by cash, no invoice appeared as promised and no receipt available either except a handwritten one on a piece of blank paper. They need to warn that only cash is acceptable and lrovide proper documentation of what’s done and confirmation of the guarantee period.

Great service 5* took my car to another garage they told me it was problem with pump got that changed then they told me no it's not pump it is clutch so took my car way and found this website who can fix my car. This was cheaper quote I got and after spending money on pump I didn't need in end I went with it they come to collect my car in afternoon at work and even gave me a car to drive which I wasn't expecting which saved me time and money as I was planning get train home from work. Next day got call in afternoon say not only clutch needed changing but gear stick was broken they even sent me a video to show me damage, didn't cost that much more so got fixed by time I left work at 5pm the next day car was with me and felt brand new. Saved me time and effort for pickup of car. Zak driver picked up my car was very professional and polite. Cash payment made on drop of my car after test drove it for 2-3miles. Good points - Service 5* - give you replacement car - pick up your car from any location - quick turn around 1day or same day service - great price comparison with others Bad points - cash payment - late on responding to calls and text - no recipet or paper work given All in all have more good then bad and can save you time and money would recommend to anyone.

Needed brake pads replaced on Fiat 500. Very affordable and excellent, prompt and friendly service. Would definitely recommend and use again.

Lee came out to us as our brake pads needed urgent attention. He was friendly, diligent, and did a really great job, even came out in the snow. Would recommend.

They came and fix my car no problem very good at what they do can’t thank them enough

Nice fella completed a tough job on the street will definitely use again

I'm very happy with this garage. Job was done quickly and with the most competitive price. Customer service was very good. This is an excellent small garage.

Friendly and helpfull. I was unable to get to them for the work, they were ok with that. Will return in the future.

They did a full test on my A/C and diagosed the problem within 20 mins. I would recommend them in the future.

Service and communications were top notch.

Very helpful staff

Very well run and trustworthy garage you have no worries with being ripped off one of the best garages IV used will be back again.

Yes they are honest and they offer an excellent service

Convenient service, issue discovered and fixed quickly. Would recommend to a friend.

Excellent service, no waiting at all, job done on time. I will come back.

The price was more because they discovered that the starter motor was faulty. They did a very good job and kept me informed about progress.

The price was higher than the initial quote as I requested extra work on the air conditioning system. Work was finished on time and everything is working fine.

Amazing customer service and workmanship.