Great service. Collected car and dropped off again two days later (they offered to do it in a day but I didn't need it back urgently). Car went in for body work due to a big dent and scratches, can back good as new. Final price same as quoted and included pick up and delivery and VAT. Highly recommend and will be using in future.
Patrick is an absolute class act. Many years at main dealer. Calm, has his own towing company, and gets it done with fantastic customer care.
Patrick and his team of auto-mechanics at Automotive Components Specialist Ltd provided at 5* quality service on my X5 BMW. Having accepted the offer to collect, repair my car and return it to my home, the standard of service I received was EXCELLENT! Patrick kept me informed each step of the way, the pre and post diagnostic check for faults were reported back to me without any jargon and Patrick was even able to work with my Warranty provider to cover replacement parts and labour costs without and problems. I really couldn't ask for a better level of service and this is a true testament to Patrick's quality standards and customer service.
Quick, no hassle, good communication, I would recommend
Very good service all round would have no problem recommending this garage
Provided excellent service and repair. Very pleased with the outcome at reasonable cost.
They picked my car up from work and brought it back so very convenient! I was charged £5 less than quoted so always a bonus! :)
verry good serivce, they pick up my Rover and after 24 h brought it back fix it:) verry happy:) in my town Ross i could pay 400-500£, but garage from Glouster 250 :) (inc new battery)
Quoted £350 - cost £600. If I was informed of the actual cost it would still of been £200+ cheaper than my main dealer price.
simply superb. Professional, reasonable prices, and did everything I asked. I now have a garage I can trust in Gloucester. Will be using these guys later in the year for some new brakes etc. Book with confidence.
Outstanding, professional service. Collected my car from my place of work and dropped it back later that day. Would definitely use them again.
Excellent! Great Work and Fantastic Customer Service! Will use Gary again.
Quick, reliable and no hassle. Would recommend
I spoke to Gary and clarified exactly the problem. We agreed his price and arranged for him to collect the car. He turned up exactly when he said he would and left with the car. During the day he gave me updates on a couple of small issues they had discovered and agreed to a service. The following day, as agreed, the car was returned to us feeling like a new car with a comprehensive list of items we should be aware of. These guys are a real find and living proof that service is possible within the motor trade. Their price was very fair, their service faultless.What more can you ask ? Have already agreed to get another family car serviced and will continue to use. A*****
Very good service, I would recommend this place to all my friends and everyone who needs help with their vechicles, excellent work, thank you very much Gary.
i have given them a good rating because I believe the job they have done is first class.However time keeping is an issue.If they get that under control they will be world beaters.
Came when arranged worked very quickly and could relaxed in 15 minutes. Very good
Excellent and prompt communication. Turned up on time and kept to the quoted price.
they came out to my home on Tuesday told me the problem was came back on Wednesday took car to garage to repair back to my home Friday all done and dusted. car running great. thanks guys. job well done.
Had my cambelt,water pump and auxiliary belt changed,my car was picked up and dropped off ,they also noticed my snapped coil spring and I also had it changed with them,brilliant service would recommend!
It was a relatively straight forward job to replace suspension parts. The job was done well, and they picked up and delivered the cars for free. Price turned out lower than quoted, but they had the car longer than expected. Will give then 5 stars if their communication and expectation management is a bit better. Will use them again
A really great experience dealing with this garage, friendly and helpful even though they were very busy. Would recommend. I will choose this garage again for any repairs needed.
They made a mistake on their invoice quote and when challenged, they didn't respond?
Amazing job Quick turnaround And friendly service and advice
Friendly, honest, fair cost, they respect your car and take care of it. No unnecessary work is carried out and they even advise you what's best for your car and your pocket. Would definitely recommend Ross Motors!
Carl had my car going under 5 minutes.He was very knowledgeable and new what he was talking about. I'd definitely recommend his services to family and friends.
Had a disappointing day and time with Carl, been calling for few days now and he his not picking up after he promised to come in an hour since on tuesday and today is thursday never picked up or call back thou he his a good and honest guy but sad with his promise and fail. I would only recommend this garage if there is a change in his services.
Excellent service received from Carl, who was a pleasure to do business with. The job was completed very promptly and I was kept well informed throughout by phone / text. I will definitely use the garage again and will be more than happy to recommend to my friends.
I had to cancel the job, Carl seldom picks up his phone when you call him. Will go with another Mechanic.
Great service, good price, job done on time,and a genuinely nice and helpful person. Would definitely use again.
Great service - very convenient and very friendly. Would definitely use again.
Great Service. Stuart is very friendly, helpful and honest. I just wish they were closer from my work place as I'm never at home. Really recommend them
Great service! Called at 12 and my car was collected, serviced, MOT'd and returned to me by 6pm! Price was very reasonable too (£89 for the service + £54 for MOT)
Quick response ! Honest .
Excellent service and friendly. Felt very comfortable and would use again
arranged welding work to be done sat 28th nov..very helpful over the phone
Didn't use them
Terrible avoid at all cost left me with bigger problem than I had,Icould have got the job done for a tenner more at a Vauxhall dealer, wish I had problem still not fixed and can't get through to them, AVOID,AVOID, AVOID.
Didn't really do anything, plugged in his computer, gave me the fault code and that was it,didnt even open the bonnet. not impressed.
Very pleased with the service received Nick was very helpful in explaining and showing me what the problems were job was done very quickly. Will definitely use this garage again
Brilliant, job completed as promised, for the price quoted, car collected and delivered. Spot on, would highly recommend.
Good thorough service. A few very minor issues. Will use again.
Excellent service, friendly staff and great value for money. I will definitely use this garage again!
5 Star service from start to finish - communication was super, friendly staff and excellent service. My car was collected on time, the work carried out (Supply and fit new O/S sill including the welding, full service and MOT) in the time they quoted and the price paid was very good value for money.
A bad start as was 45 minutes late and I had to contact garage to find out what the hold up was. Once collected contact about work was good. Professional pack up of paperwork once returned. Day after though I found one of my rear doors was difficult to shut and didn't feel right. On inspection found bolts that hold locking mechanism in place are missing. Removed to grease I guess. If they have forgotten to replace these bolts what else have they forgotten? Unable to get it sorted today as garage closed on a sat? I am now away for a week so unable to sort it until I return. I have had to fit one bolt I had in my tool box until it can be resolved.