358 jobs done
Patrick is a nice guy and good with communication. His mechanics initial diagnostic was not correct. They recommended to change rocker cover and turbo outlet pipe gasket. Which I replaced for the price of £120 and leak didn't go away. Later it was diagnosed as head gasket and I didn't go a head with the repair because lost my trust after initial diagnostics. This doesn't mean other people will have similar experience as me.
Excellent communication,free collection and delivery,very competitive quote and no hidden extras. Would defintly use again and could highly recommend.
Patrick called me the same evening to discuss the problem I was having with my car,he gave me great advice and once the car was fixed he gave me a call to see if I was happy and if any problems give him a call, very professional and friendly and price was good to!!
Faultless service, great communication by Patrick from quote to completion. Collected and delivered completely hassle free for a very fair price indeed especially when you add in collection and delivery. Highly recommend and will be using again. Thanks!
123 jobs done
simply superb. Professional, reasonable prices, and did everything I asked. I now have a garage I can trust in Gloucester. Will be using these guys later in the year for some new brakes etc. Book with confidence.
Brilliant service from whitepost will definitely use them again very professional kept up to date all the way
Roger was polite and professional, my car was collected and returned after repair. The initial quote was the final cost which was competitive. Would use the garage again.
Roger was very helpful, very polite, good communication. Would definitely use this garage again. I would definitely recommend to my friends.
Very polite and helpful, collected the car from some distance away and bought it back, did the work at the cost agreed and the additional work was very reasonably priced. Car was back a day early as well. Second time I haves used these chaps and again cracking service.
103 jobs done
mark came on the date as promised and having tried to fix the problem, identified the root cause and took the car away to repair it. We are happy with the work mark carried out and would recommend him to anyone.
Really good service! I would definitely recommend this garage!
Fast response and good service.
Great family run garage work done and they no there stuff going back to them for full service great job thanks
Great service quick response to my enquiry and they attended at the time they said they would offered advice and follow up help if this was needed. Would use again. THANKS
76 jobs done
I wish I'd found Gary sooner to be honest. Everything from the communication to the price to the standard of work (and preventative measures to ensure my car runs more efficiently ongoing)... All top notch!!! Picking up my car and then dropping it off is a fantastic touch, and meant that I didn't need any time out of work, or having to take a taxi. So pleased, thanks Gary! Will definitely call again if I need anything else doing on my car.
Had a full service done on my car. Can't rate highly enough. Best rate around the area and found work needed doing after service which was organised and explained an easy to sought out. Can't recommend enough top mechanics
Competitive price compared to others with the bonus that they collected the car from my home. Gary was very helpful and carried out a full service and MOT whilst the car was with them. Final price higher than quoted as they carried out a full service and MOT.
very happy job done quickly @profeshionly @ a reasonABLE PRICE COULD NOT FULT THEM
Great customer service. Kept in touch during whole process. Came to pick up my car and drove it back to me after job was done. Definitely coming back to them in future.
83 jobs done
Now I am seriously doubt whether there is a genuine garage called CB Auto, despite so many excellent reviews. I booked a full service and mot for 10:30 this morning which was confirmed by Carl on the web. I went there on time, but only to find that there is no such garage on Samuel street Failsworth. There are a number of garages there, but none has such a name CB Auto. I then phoned his mobile for 4 or 5 times, but no answer - I only heard a recorded message saying Carl is unable to answer your call right now. While I was wandering on the street back and forth for half an hour, hoping someone would eventually turn up. Yes someone did actually, but this young lady was just puzzled in the same way as I. She was also looking for this mysterious garage and man, driving a long way over here from Ashton. Anyway I left a voice message to Carl. But I haven't received anything from him yet even to the time when I'm writing this review. I hope there is a good explanation for this, but for the time being I have to give it a lowest rating.
Carl did a sterling job. I got back to the garage before the job was finished and, talking to him about other car related issues, it's clear he knows his stuff. Also makes a cracking brew! Highly recommended.
Carl is a great mechanic and a very honest guy, I chose this garage based on the reviews and I was right to. Carl gave me a price and stuck to it, he double checked the diagnosis before starting and even had to do loads of messing around to get a part specially made but the quote was still honoured. Kept me informed through out. I won't let anyone else look after my car now. I highly recommend this garage if he quotes you its what you will pay and the job will be done properly. Thanks Carl for job well done.
Was able to book in the next day and the issue was quickly identified and sorted. Would definitely use again.
136 jobs done
A waste of my time!!!! They initially seemed helpful and invited me down for a check (which I drove nearly 4 miles)... The mechanic had a quick glance and then verbally "went around the houses" to bring to my attention of all the possible problems that I could come up against before booking my 'Mot' which could result in it failing... then the replacement hose between the radiator and the canister I pour in the antifreeze, I was told can only be order from VW (which is a load of verbal) with no cheaper alternative. Then I was told that before the day ends I will receive an email with a price list of parts and job specification... which up to this date I have still not received!!!! As my MOT was urgently due, I had no choice but to go to a different garage whom dealt with my car doing the MOT immediately with no extra fuss... which my car passed!!! I will not ever recommend this garage due to lack of communication/ professionalism!!!
Very friendly, good quality service. Good value, prompt and communicative too. I could see the parts that were replaced so this shop is a reliable and trustworthy garage. Very satisfied, thanks again.
Great service, great job, would recommend.
Top class , would use again.
Very pleased with all aspects of this efficient and professiinal service. Friendly, respectful and honest. Will definately use again.
68 jobs done
Excellent service and friendly. Felt very comfortable and would use again
The speed and communications of this garage are great, the quote was very competitive. I didn't get a chance to use the services as the parts company let me down, however I would have had no problem using them for this and anything else I need to have done in the future!
Stuart is really a professional and I highly recommend him.Timing bell replacement, with tensioner and water pump. In addition to oil and filters. Collecting my car at home and complete service done in same day for a very good price. Next time for sure will call again Stuart.
Fantastic service and very reasonable price. Would highly recommend.
Very satisfied. Stuart was very professional and everything was done in the promised deadline. Recommendations.
135 jobs done
Didn't really do anything, plugged in his computer, gave me the fault code and that was it,didnt even open the bonnet. not impressed.
Very pleased with the service received Nick was very helpful in explaining and showing me what the problems were job was done very quickly. Will definitely use this garage again
I found them to be reliable and efficient. Especially as they had many hold ups to get to me. Dave kept me informed about when he was to arrive and if any other things were found during the service. I was impressed with speed and way service and repair was done
Brilliant, Dave and the team were great, would definitely use again and recommend. Thanks!
Very quick and friendly. Great service.
47 jobs done
Good thorough service. A few very minor issues. Will use again.
Excellent service, friendly staff and great value for money. I will definitely use this garage again!
5 Star service from start to finish - communication was super, friendly staff and excellent service. My car was collected on time, the work carried out (Supply and fit new O/S sill including the welding, full service and MOT) in the time they quoted and the price paid was very good value for money.
A bad start as was 45 minutes late and I had to contact garage to find out what the hold up was. Once collected contact about work was good. Professional pack up of paperwork once returned. Day after though I found one of my rear doors was difficult to shut and didn't feel right. On inspection found bolts that hold locking mechanism in place are missing. Removed to grease I guess. If they have forgotten to replace these bolts what else have they forgotten? Unable to get it sorted today as garage closed on a sat? I am now away for a week so unable to sort it until I return. I have had to fit one bolt I had in my tool box until it can be resolved.
Process was really easy from start to finish. This was my first time using this garage & it was so refreshing to find a garage that actually gives you a time when the car will be ready to collect & sticks to it, unlike certain other garages i have used before. Thanks guys, you now have a new customer who i will be using for both of our cars.