Car Repairs & Mechanics in Sunderland

Very efficient

Oil change fine. Follow-up jobs to hand brake and calipers were a joke. Returned twice to get hand brake sorted and ended up having to go somewhere else. And calipers were put on rear wheels shoddily. Had to return as wheels were hot. Pins were discovered as being disintegrated on all four calipers by another garage - how they didn't notice that I have no idea. The oil change was fine though.

well where do I start with my praise for everyone at VRS REPAIR SERVICES who go that extra mile to put their customers first, after being totally ripped off quote wise by the big high street exhaust companies one of which refused my car because the manifold bolts were seized,VRS came to my help within minutes of posting on the site, cost was quarter than the high street exhaust places and an extremely fast turnaround. before paying any expensive high street fitting centre costs give VRS a call you will not be dissappointed, am so pleased to find these guys. VRS = VALUE RELIABLE SERVICE. Thank you VRS your a credit to the auto trade

Ok

Excellent service and friendly garage work done in a timely manner would highly recommend this garage .

Great service from this garage , they collected my car , fitted a new clutch and delivered it within 4 hours . Will definitely use them again. Good price too.

Collected car and replaced clutch then delivered back to me within about 5 hours. Excellent service and good price would recommend this garage. 5 stars.

who can fix my car is a waste of time not one garage got back intouch with me never again

Top job .... thanks

I had Brian having a look at my car on Thursday and he was brilliant! I would chose them again.

Robin answered our message late hours of Friday night and was here by 4pm on the Saturday to fix the problem!! Needed it fixed asap for my parents to drive back home from Newcastle to wales the next day!! Highly recommend this company and will definitely use again!! Thank you

Excellent

Champion, everything was good!

Hard to locate the garage. Did a good job. Happy with the service.

amazing the guys were very understantmding and didn't rip me off so happy :) thank you

Everything went perfect. They did a brilliant job

Steve got back to me with a quote extremely quickly and happily answered any queries I had regarding the price. for example the original quote was £160 which I thought was extremely cheap, I asked a question whether everything was included in the price but the discs were not. this meant the price increased slightly but it was still by the cheapest price by far at £225. I was most impressed when I was offered a brand new courtesy car while mine was having work done, which is a real bonus! all in all the job ended up costing £358 upon the discovery that a calliper needed replacing also, I was more than happy to pay the extra on top of the quote as I was told in good time that it was needed. I found the guys very helpful and easy to deal with and the discovery of an Easter egg and mug after picking my car up made it that bit sweeter..... nice touch!

An excellent service ... great communications, everything explained simply, flexible and a superb courtesy car. Couldn't recommend them enough!

Bang on!! Price quoted was the price I paid. They inspected my front discs and pads and said they were fine, no need to replace. Hire car was spot on and a nice little touch giving it to me free of charge for being a first time customer although the £10 charge it would have been, is a good price. Would thoroughly recommend.

Excellent customer service with Steve Martin (owner/manager). I've owned Audi A3's for many years now and used a flexible long-life service with Main Dealer, but find them very expensive these days. Britannia Auto Centre provided same service and uses Original Equipment parts/dealership recommended lubricants etc. and I was highly impressed with their efficiency and with a courtesy car provided too. Would not hesitate to use for future services/MOT's. K.Walton. 28.04.2016.

Excellent service really friendly and helpful

Great price, great service. All work done as expected. Would definitely use again.

Had van in for a fulk service. Excellent customer service. Would definitely use again

Great easy friendly service. Maybe health check sheet might be helpful... life span of tyres etc. But can't fault work or service. Thank you v much for collecting my car too